Field Marketing Specialist

Pilot Fiber•New York, NY

8d•Onsite

About The Position

Pilot is a modern connectivity company based in New York City. We deliver fiber-optic internet and network services to businesses with no contracts, backed by a 100% uptime guarantee and 24/7 proactive support. We're a passionate, close-knit team that believes businesses have more important things to worry about than their internet connection. Our top priority is enabling extraordinary work across all industries with connectivity solutions that are adaptive, agile, and designed with the customer in mind.

Requirements

3-5 years of experience managing local events, tradeshows, and experiential partner events (sports suites, happy hours, etc.) with demonstrated success in end-to-end execution
Strong project management skills—ability to coordinate multiple events, vendor relationships, and sales enablement programs while meeting deadlines
Experience using project management tools (Asana or similar) to organize projects and keep teams informed
Excellent written and verbal communication skills
Direct customer-facing experience—must be comfortable representing Pilot in-person, over the phone, and via email
Proven ability to work effectively across teams and earn cooperation through clear, proactive communication
Detail-oriented with a track record of delivering accurate, high-quality work
Creative problem-solver who can figure things out and find solutions independently
Comfortable working outside traditional business hours as needed (regular event attendance required; events may begin before 8 AM and after 6 PM)
Ability to travel up to 20% for conferences and other events
Ability to lift up to 25 lbs on occasion

Responsibilities

Own end-to-end execution of field marketing events, from planning and logistics through on-site coordination, post-event follow-up, debriefs, and reporting
Create detailed event plans and timelines that keep internal teams and external vendors organized, informed, and on track from planning through execution
Attend and engage customers, prospects, and partners at in-person events
Source, vet, and manage relationships with venues and vendors for events, print projects, and promotional items
Collaborate with internal stakeholders to plan and execute key milestone events for employees
Maintain and optimize event documentation and workflows based on learnings and feedback
Actively contribute ideas for improving events and programs based on what's working and what's not
Ensure timely fulfillment of sales enablement resources, including collateral production, branded swag inventory, and trade show materials
Coordinate and execute gifting campaigns and sales incentive programs, managing vendors, communications, and fulfillment timelines
Handle material requests, coordinate printing and shipping with vendors, and track inventory levels to identify when materials need updating or restocking
Update and create sales collateral and promotional materials using Canva, Figma, and/or Illustrator
Perform additional responsibilities as assigned