Field marketer

Harmony•New York, NY
•Onsite

About The Position

Harmony gives every employee an always-on expert for every service request, inside the tools they already use. Deployed inside Slack and Microsoft Teams, its agents draw on a context graph connecting each employee's identity, devices, applications, and history, resolving requests across IT, HR, finance, procurement, and legal automatically, before a ticket ever opens. With 100+ prebuilt agents that deploy in days, not months, and a 70% no-touch resolution rate, Harmony removes the manual work from enterprise service without removing the humans who should own the hard problems. Built for IT and HR teams that are done waiting for their service platform to catch up with the rest of the business.

Requirements

  • Ability to act as both a builder and a manager, with skills in strategic planning, program building, and hands-on execution.
  • Creative and daring, comfortable making a splash on a startup budget.
  • Comfortable with numbers, including modeling scenarios, setting cost-per-meeting bars, and defending decisions with data.
  • Detail-oriented operator, able to catch shipping deadlines and fine print.
  • Resourceful under budget, able to engineer around costs and find cheaper alternatives.
  • Asks the right questions before spending, focusing on the potential to drive more ICP meetings.
  • Ideally NYC-based.

Responsibilities

  • Own events end to end, from selection through the renewal decision.
  • Manage tradeshows, summits, executive roundtables, and dinners.
  • Develop creative, out-of-the-box ideas to make the company stand out at events.
  • Evaluate event's ICP fit and make go/no-go decisions.
  • Focus on cost-per-meeting, measuring completed ICP meetings and cost per completed ICP meeting.
  • Negotiate with vendors and organizers for package tiers, speaking slots, and pricing.
  • Manage on-the-ground event execution, including booth logistics, swag, travel, and giveaways.
  • Ensure full team coverage of the event, from opening to close.
  • Coordinate booth coverage and prep, including individual and group preparation.
  • Develop a reusable playbook for events, including keep/add/cut/rework reviews.
  • Report upward with a clean dashboard of targets, actuals, and percent-to-goal.
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