Field Manager

Match Retail•Area C (Pemberton Valley/Mount Currie/D'Arcy), BC

32d•CA$55,000 - CA$65,000•Hybrid

About The Position

Match Retail is hiring a dynamic Field Manager to lead our field sales operations in support of our Nespresso client programs. In this role, you will manage and develop a team of Sales Associates to drive sales, enhance customer experience and ensure operational excellence within a defined territory.

Requirements

2–4 years in retail or CPG sales
1–3 years managing teams or multi-store operations
Strong leadership and problem-solving skills
A strategic mindset with attention to detail
A valid driver’s license and reliable vehicle
Willingness to travel 40%–60% in your territory, including weekends

Responsibilities

Meet and exceed sales targets, customer satisfaction scores, and performance KPIs across your assigned territory.
Coach, mentor, and motivate a team of 15–20 Sales Associates to perform at their best every day.
Develop weekly, monthly, and quarterly business plans that drive consistent, measurable success.
Identify underperforming locations and turn them around with strategic coaching and execution.
Act as the key liaison between your team, internal departments (training, merchandising, support), and our client.
Analyze sales trends, team feedback, and customer experience insights to improve results.
Foster a high-energy, team-oriented environment focused on excellence and brand integrity.
Ensure recruitment aligns with brand expectations and supports long-term success.
Share performance updates, compensation strategies, and recognition in a timely and motivating way.