Bilingual Field Manager - Janitorial
About The Position
4M is seeking energetic and highly motivated Bilingual (English/Spanish) Field Managers to join our growing family of Team Members. This role is ideal for detail-oriented individuals with reliable transportation who want to be part of a winning team. The Field Manager oversees daily cleaning operations across multiple job sites within a defined area, ensuring high standards of cleanliness, safety, and client satisfaction by leading frontline janitorial teams, conducting site inspections, and managing supplies and schedules. This position supports the achievement of annual corporate profit goals, meets and exceeds area revenue and profit goals, and ensures account retention through establishing long-term customer relationships.
Requirements
- Minimum of 3 years’ progressively responsible leadership experience in industry or related industry.
- Bilingual (English/Spanish) proficiency.
- Reliable transportation.
- Detail-oriented.
- Flexible.
Responsibilities
- Supervise and coordinate the activities of cleaning staff, including scheduling, assigning tasks, and monitoring performance.
- Train and mentor staff on cleaning procedures, safety protocols, and company standards.
- Evaluate employee performance and provide feedback and coaching.
- Address employee concerns and resolve issues promptly.
- Supervise, support, and train janitorial staff at assigned locations.
- Conduct routine inspections to ensure quality standards are met.
- Schedule staff shifts and approve timecards or attendance records.
- Address client concerns and ensure service delivery meets expectations.
- Maintain inventory of cleaning supplies and ensure proper equipment usage.
- Ensure compliance with safety regulations and company policies.
- Report site performance and staffing needs to the District Manager.
- Assist with onboarding and performance evaluations of janitorial staff.
- Respond to emergency cleanups or last-minute schedule changes.
- Develop and implement cleaning schedules and procedures to ensure consistent and effective cleaning services.
- Inspect cleaned areas to ensure they meet quality standards and client expectations.
- Identify areas for improvement in cleaning processes and implement solutions and complete inspections as needed.
- Ensure compliance with industry standards, safety regulations, and client requirements.
- Ensure compliance with contract specifications.
- Serve as the primary point of contact for clients and customers regarding cleaning services.
- Address customer inquiries and complaints promptly and professionally.
- Build and maintain positive relationships with clients and stakeholders.
- Complete necessary paperwork and reports related to cleaning operations.
- Assist with administrative tasks as needed, such as payroll and scheduling.
- May be responsible for hiring, onboarding, and training new employees.
- Supports Account Managers, supervisors and general cleaners.
Benefits
- Competitive pay and benefits.
- Daily pay is available for all team members.
- Medical Benefits for Team Members (who work 30 hours or more per week.)
- Dental and Vision Benefits for all team members.
- Paid vacation (Full-Time Team Members).
- 401k Plan with Employer Match (Available to all Team Members who work on average 20 hours or more per week)
- Opportunities for growth and advancement.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
