Janitorial Field Manager - Bilingual

4M Building Solutions•Saint Cloud, MN

3h•Onsite

About The Position

4M is seeking energetic and highly motivated Team Members to join our growing family. We are looking for detail-oriented, flexible individuals with reliable transportation. This role oversees daily cleaning operations across multiple job sites within a defined area, ensuring high standards of cleanliness, safety, and client satisfaction by leading frontline janitorial teams, conducting site inspections, and managing supplies and schedules. The Field Manager is responsible for supporting the achievement of annual corporate profit goals, meeting and exceeding area revenue and profit goals, achieving account retention, establishing long-term customer relationships, and maintaining a safe work environment.

Requirements

Fluent in English and Spanish
Minimum of 3 years’ progressively responsible leadership experience in janitorial or related industry.
Reliable transportation

Nice To Haves

Detail-oriented
Flexible

Responsibilities

Supervise and coordinate the activities of cleaning staff, including scheduling, assigning tasks, and monitoring performance.
Train and mentor staff on cleaning procedures, safety protocols, and company standards.
Evaluate employee performance and provide feedback and coaching.
Address employee concerns and resolve issues promptly.
Supervise, support, and train janitorial staff at assigned locations.
Conduct routine inspections to ensure quality standards are met.
Schedule staff shifts and approve timecards or attendance records.
Address client concerns and ensure service delivery meets expectations.
Maintain inventory of cleaning supplies and ensure proper equipment usage.
Ensure compliance with safety regulations and company policies.
Report site performance and staffing needs to the District Manager.
Assist with onboarding and performance evaluations of janitorial staff.
Respond to emergency cleanups or last-minute schedule changes.
Develop and implement cleaning schedules and procedures to ensure consistent and effective cleaning services.
Inspect cleaned areas to ensure they meet quality standards and client expectations.
Identify areas for improvement in cleaning processes and implement solutions and complete inspections as needed.
Ensure compliance with industry standards, safety regulations, and client requirements.
Ensure compliance with contract specifications.
Serve as the primary point of contact for clients and customers regarding cleaning services.
Address customer inquiries and complaints promptly and professionally.
Build and maintain positive relationships with clients and stakeholders.
Complete necessary paperwork and reports related to cleaning operations.
Assist with administrative tasks as needed, such as payroll and scheduling.
May be responsible for hiring, onboarding, and training new employees.