Field Maintenance Technician - Jacksonville NC

Wawa•Jacksonville, NC

2d•Onsite

About The Position

The Field Maintenance Tech is responsible for completing repairs and maintenance at assigned stores and identifies further recommended actions. This role involves performing various repair, installation, replacement, and maintenance tasks such as carpentry, minor plumbing, interior and exterior painting, drywall, tiling, and cabinet work. The technician will ensure repairs are completed within specified timeframes based on priority codes for approximately 10 to 15 primary assigned stores, with flexibility for special business needs. Regular scheduled visits to assigned stores are required to maintain beverage equipment, HVAC, and refrigeration systems. The role also includes planning efficient daily routes, preparing stores for remodels and openings, supporting Public Relations during opening celebrations, and maintaining the asset tagging system. Accurate and timely reporting of paperwork, electronic communication, and invoicing is essential. The technician will also notify the Lead Technician if company standards are not being met by service providers and perform other duties as requested.

Requirements

Ability to work well individually as well as in a team environment
Excellent communication skills, written and oral
Excellent customer service skills
Must maintain a valid driver’s license and car insurance
Must be able to work independently, with little or no supervision
Ability to occasionally lift/push/pull/carry up to 72 lbs
Ability to frequently lift/push/pull/carry up to 40 lbs
Ability to climb and perform various functions on a ladder at a height of approximately 30 feet.
Must be able to perform the following physical actions repetitively and for long periods of time: standing, crouching, bending, reaching above the shoulders, reaching below the waist, reaching horizontally, squatting, climbing, kneeling, pushing, pulling, and grasping firmly.
Requires extensive travel, 5 days per week and may include evening and weekend hours
Ability to successfully complete the Technician 10 skills test
Obtain training certifications as required
High School diploma or GED, preferred
3+ years of experience as a General Craftsman

Responsibilities

Perform specific store repairs, installation, replacement, and maintenance tasks such as carpentry, minor plumbing, interior and exterior painting, drywall, tiling, and cabinet work.
Ensure repairs are completed within a time specified by priority codes for assigned stores.
Visit all stores in their assigned areas on a scheduled basis to keep assigned equipment clean and in good operating condition, including beverage equipment monthly and semiannual HVAC and refrigeration PMs.
Plan daily routes that are efficient and cost effective.
Prepare and coordinate stores for remodel, openings, and project work as specified by the Lead Technician.
Support Public Relations during opening celebrations.
Maintain the integrity of the asset tagging system including tag audits, transferring assets and setting up assets in new and remodeled stores.
Maintain and report all necessary paperwork and electronic communication as determined by the Lead Technician Supervisor in a prompt, orderly and timely manner, which includes invoicing and payroll documents.
Notify the Lead Technician when company standards are not being met by internal or external service providers.
Performs other duties requested by Lead Technician when the business need dictates it.