Field Maintenance Technician - Jacksonville NC

Wawa, Inc.Jacksonville, NC
Onsite

About The Position

The Field Maintenance Tech is responsible for completing repairs and maintenance at assigned stores and identifies further recommended actions. This role involves performing specific store repairs, installation, replacement, and maintenance tasks such as carpentry, minor plumbing, interior and exterior painting, drywall, tiling, light bulb replacement, and counter/cabinet work. The technician will ensure repairs are completed within specified timeframes for approximately 10 to 15 primary assigned stores, with flexibility for special business needs. Regular visits to assigned stores are required to maintain beverage equipment, HVAC, and refrigeration systems through monthly and semiannual preventive maintenance. The role also includes planning efficient daily routes, preparing stores for remodels and openings, supporting Public Relations during opening celebrations, and maintaining the asset tagging system. Accurate and timely reporting of all necessary paperwork, electronic communication, invoicing, and payroll documents is essential. The technician will also notify the Lead Technician if company standards are not being met by internal or external service providers and perform other duties as requested.

Requirements

  • Ability to work well individually as well as in a team environment
  • Excellent communication skills, written and oral
  • Excellent customer service skills
  • Must maintain a valid driver’s license and car insurance
  • Must be able to work independently, with little or no supervision
  • Ability to occasionally lift/push/pull/carry up to 72 lbs
  • Ability to frequently lift/push/pull/carry up to 40 lbs
  • Ability to climb and perform various functions on a ladder at a height of approximately 30 feet.
  • Must be able to perform the following physical actions repetitively and for long periods of time: standing, crouching, bending, reaching above the shoulders, reaching below the waist, reaching horizontally, squatting, climbing, kneeling, pushing, pulling, and grasping firmly.
  • Requires extensive travel, 5 days per week and may include evening and weekend hours
  • Ability to successfully complete the Technician 10 skills test
  • Obtain training certifications as required
  • High School diploma or GED, preferred
  • 3+ years of experience as a General Craftsman

Responsibilities

  • Perform specific store repairs, installation, replacement, and maintenance tasks such as carpentry, minor plumbing, interior and exterior painting, drywall, tiling, light bulb replacement, and counter/cabinet work.
  • Ensure repairs are completed within a time specified by priority codes for approximately 10 to 15 primary assigned stores.
  • Visit all stores in their assigned areas on a scheduled basis to keep the assigned equipment clean and in good operating condition, including beverage equipment monthly and semiannual HVAC and refrigeration PMs.
  • Plan daily routes that are efficient and cost effective.
  • Prepare and coordinate store for remodel, openings, and project work as specified by the Lead Technician.
  • Support Public Relations during opening celebrations.
  • Maintain the integrity of the asset tagging system including tag audits, transferring assets and setting up assets in new and remodeled stores.
  • Maintain and report all necessary paperwork and electronic communication as determined by the Lead Technician Supervisor in a prompt, orderly and timely manner, which includes invoicing and payroll documents.
  • Notify the Lead Technician when company standards are not being met by internal or external service providers.
  • Performs other duties requested by Lead Technician when the business need dictates it.

Benefits

  • Employee Stock Ownership Plan (ESOP)
  • Tuition Reimbursement
  • 401(k) Plan
  • Medical/Dental/Prescription Coverage
  • Flexible Spending Accounts (Health Care & Dependent Care)
  • Employee Assistance & Wellness Programs
  • Employee Credit Union
  • Paid Time Off
  • Employee Resource Groups
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