Field Learning Technology Leader

Guardian Life Insurance Company•Pittsfield, NY

About The Position

The Financial Representative Learning & Development Team is seeking a Field Learning Technology Leader who will support our efforts to execute and evolve the field learning strategy across Life, Disability, Wealth Management, and related business priorities. This role is for an experienced, proactive, consultative learning technology professional who enjoys identifying needs, solving problems, and improving overall learning experience. The ideal candidate is a strong communicator who can translate technical concepts into clear, practical guidance for business partners, field leaders, and learning colleagues. They can effectively manage multiple initiatives while balancing strategy, operations, stakeholder engagement, and day-to-day execution. This role requires a big-picture thinker who values data, user experience, governance, and continuous improvement when making decisions, and a collaborative team player who can work effectively in a virtual environment and build trusted relationships across functions.

Requirements

Minimum of 5-7 years of learning & development experience with a deep understanding of managing a Learning Management System (LMS), including the administration, assignment, tracking, and reporting of digital learning & compliance training for the field.
Strong understanding of digital learning content, including eLearning modules, virtual learning, blended learning, learning paths, assessments, and learning campaigns.
Experience with instructional design and content development tools such as Articulate 360, Rise, Storyline, Adobe, Camtasia, or comparable platforms.
Ability to manage learning technology operations, governance, intake, testing, implementation, content maintenance, reporting, and user support processes.
Strong analytical skills with the ability to interpret learning data, usage metrics, completion reporting, learner feedback, and adoption trends to inform recommendations.
Ability to build relationships with key stakeholders and engage them collaboratively to accomplish objectives.
Strong program and project management skills, including the ability to lead multiple initiatives, manage timelines, and drive execution.
Strong interpersonal, written, verbal, facilitation, and organizational skills.
High energy and enthusiasm for the work you do.
Must be legally authorized to work in the United States, without the need for employer sponsorship.

Nice To Haves

Bachelor’s degree
Experience working and/or an understanding of the financial services industry preferred.

Responsibilities

Lead and support the administration, maintenance, governance, and continuous improvement of learning technology platforms and digital learning experiences used by the field learning audience.
Partner with FR Learning & Development team members, subject matter experts, business partners, field leaders, and technology stakeholders to identify learning needs and translate them into effective digital learning solutions.
Build, test, launch, maintain, and improve learning content, curricula, learning paths, assignments, campaigns, and related resources in the Learning Management System and other approved learning platforms.
Develop and maintain learning technology standards, processes, templates, intake practices, documentation, and quality control routines to support consistency, scalability, accessibility, and compliance.
Use learning data, system reporting, learner feedback, and stakeholder insights to evaluate usage, identify trends, prioritize enhancements, and recommend actions that improve learner experience and business impact.
Provide consultative support and guidance to learning colleagues and business partners on digital learning design, platform capabilities, learning deployment, reporting, and adoption strategies.
Support the design and implementation of online, virtual, blended, and technology-enabled learning experiences aligned to the overall Distribution learning strategy.
Coordinate with internal technology, compliance, operations, and business partners to support new learning platform features, integrations, governance requirements, and issue resolution.
Manage ongoing content review and maintenance processes for new and existing training curricula to ensure accuracy, relevance, usability, and alignment to business priorities.
Explore and recommend innovative learning technologies, AI-enabled learning practices, interactive tools, and scalable approaches that enhance engagement and support modern ways of learning.