Lead a staff of Damage Prevention Coordinators (DPC’s) to improve locate accuracy, minimize damage to buried facilities. Monitor DPC performance at meetings with related personnel to determine employee effectiveness. Coordinate DPC vacation schedule to maintain adequate levels. Create and Maintain a training program for new DPCs Approve daily time sheets and administer the annual vacation schedule Approve all expenses with in My Spend Monitor High Risk Excavator report and assign DPC to those tickets Work with OCM’s to ensure that turnbacks and other trouble tickets are resolved timely Ensure that turnbacks are documented and repaired in accordance with our standards Conduct field audits on DPC’s and contractor locators to ensure quality locates are taking place Manage and enforce CBA Ensure that customer/public outreach is taking place with the DPC’s Supports the timely execution of locate requests and accurate facility locates to prevent personal injury, property damage, and to protect company assets. Solicit local support to assure completion of work within the mandated 48 hour window Contractors have most current facility records and that records have been loaded into the GIS system Execute compliance in accordance with state specific one-call legislation requirements. Execute and addresses locate requests that are in danger of exceeding mandated timeframes. Makes the necessary communications to ensure that facilities are protected and marked, as required Continually prioritizes workload to assist field personnel as non-compliance issues are identified Collaborates with internal and external regulatory compliance in identifying areas for improvement. Suggests process improvements to further enhance safety, efficiency, and customer satisfaction Execute 811 education programs developed by Locate Analyst Evaluate and track DPC execution of the 811 education programs Makes multiple judgment-based decisions relating to one-call legislation compliance, emergency response, and safety concerns in a fast-paced environment
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED