Field Instructor

Vontier•Virtual, Virtual

4d•Remote

About The Position

As a Field Instructor, you will train and support new franchise distributors in areas such as business strategy, sales, customer service, computer skills, warranty returns, and tool repair processing. This job requires heavy travel, with 80% or more of your time spent traveling, so you must live within one hour of a major airport. Travel may be national and sometimes international. You may also review open and existing lists of calls (LOCs) based on business needs. Other duties include setting up point-of-sale equipment, organizing products in the distributor’s mobile store according to company guidelines, and helping place products and Matco toolboxes in the mobile retail store when needed.

Requirements

High School diploma required
Ability to travel 42+ weeks of the year across the country on a reoccurring basis
Strong sales and marketing background with exposure to multiple product channels and low volume/high mix products and proven record of successful growth year over year through execution of strategy
Demonstrate Adult Training and Instruction capability both on an individual and in a group setting
Proven record of successful management of customer business accounts
Demonstrated use of good, better, best sales techniques
Excellent teamwork and communication with customers, customer service, and engineering
Strong PC skills – MS Word, Excel, PowerPoint and other business software
As frequent Air Travel is required for this role a Real ID compliant Valid Driver’s License is required. You must also meet Vontier Corporate Vehicle Insurability requirements

Nice To Haves

Bachelor's degree preferred
Bilingual in Spanish and English is preferred with both written and verbal capability

Responsibilities

Provide one-on-one coaching methods using the Matco Business System (MBS) including, but not limited to, proprietary software systems, sales and customer service training, product promotions, and business management skills to new franchise distributors
Report on the progress of our New Franchise Distributors to field management and associates at Matco headquarters in Stow, OH. Complete training playbook criteria requirements during each phase of training, including noting training exceptions
Provide targeted performance improvement coaching on all aspects of their business to promote success and longevity
Provide focused support to existing distributors who require follow-up assistance by conducting distributor business reviews, distributor rides, route survey support, distributor tune-up training, and other programs as required by business needs
Complete performance improvement plan and measurement of franchisee performance vs. benchmarks during coaching/learning intervention
Provide lead generation training to new franchise distributors
Contribute to: Improvement of distributor retention to support company growth initiatives
Contribute to: Improvement of overall weekly purchase average to improve franchisee profitability
Contribute to: Implementation of standardized methods to interface effectively with Matco processes and reduce transactional variations
Lead the development and implementation of the sales funnel process at the franchise distributor level
Provide customer input and sales management support to new product delivery processes
Motivate, train, and manage franchise distributors on Matco products and other point-of-sale (POS) initiatives
Maintain and manage the training budget under control of the trainer
Assist distributors in positioning tools and equipment (including toolboxes) and lifting or moving heavy objects of 50 lbs. or more