Field Instructor

Canon U.S.A., Inc. • Irving, TX

1d • Remote

About The Position

Canon U.S.A., Inc. seeks an experienced Field Instructor (Instructor, Field) in any of the following regional locations: Atlanta, GA, Dallas, TX, Irvine, CA, Itasca, IL, Jamesburg, NJ, or Melville, NY. This role supports the sales team by providing Virtual and Instructor Led training to selling organizations (Canon USA, Dealers and subsidiary sales forces) and aims to increase sales of Canon solutions in the marketplace. The position involves conducting training on sales skills, products, and technology programs, observing and coaching other instructors, and acting as a subject matter expert on supported programs. The Field Instructor will also liaise with dealer management to ensure program quality and alignment with performance goals, communicate program changes, and work with sales professionals to position products and increase prospects. A variety of facilitation and instructional strategies will be used, and the instructor must successfully pass qualification processes for each course. Travel is required for instructor-led facilitation and field coaching, while virtual training is performed via “Hands on” Labs in Canon Training locations. Bilingual proficiency in English and Spanish (written and verbal) is required.

Requirements

• Bachelor’s Degree in a relevant field or equivalent experience is required.
• Bachelor degree is highly preferred, plus 3-5 years of related experience delivering skills and product training to sales professionals.
• This position requires successful sales skills knowledge and experience.
• Experience must include measurable results oriented objectives (i.e. sales role with commission/bonus structure).
• Requires up to 75% coast to coast/overnight travel.
• Requires knowledge of digital technology and related software products in the print industry.
• Excellent communication, presentation and high-level facilitation skills.
• Ability to successfully complete delivery certification process to facilitate a successful course.
• This position requires driving for company business as an essential function of the job and must remain in compliance with company safety guidelines and policies.
• Ability to work flexible time zones.
• Bilingual proficiency in English and Spanish (written and verbal) is required.
• You must be legally authorized to work in the United States.
• All applicants must reside in the United States at the time of hire.
• The Company will not pursue or support visa sponsorship.

Nice To Haves

• Virtual Training experience is a plus.

Responsibilities

• Support the sales team by providing Virtual and Instructor Led training to selling organizations (Canon USA, Dealers and subsidiary sales forces) and increase sales of Canon solutions in the marketplace.
• Conduct training on sales skills, products and technology programs.
• Observe, Coach and train other instructors and provide ongoing support.
• Subject matter expert on supported programs and execute first delivery for development and model for other instructors.
• Liaise with dealer management to ensure appropriate programs are delivered at the highest quality and aligned with performance goals.
• Communicate changes and updates to supported programs and identify changes that affect course content.
• Work with sales professionals at their location or at a Canon Sales Training location nationwide to position products in the market and increase prospects.
• Utilize a variety of facilitation and instructional strategies to lead discussions and hands-on student activities.
• Successfully pass Qualification processes required to teach each course.
• Assist in creating curriculum and curriculum review.
• Travel is required for Instructor led facilitation of classes and to coach sales representatives in the field as assigned by management.
• Virtual Training is performed via “Hands on” Labs in Canon Training locations.

Benefits

• Employee referral bonus
• Employee discounts
• “Dress for Your Day” attire program (casual is welcome, based on your job function)
• Volunteer opportunities to give back to our local community
• Swag! A Canon welcome kit and official merch you can’t get anywhere else
• competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level