Field Installation Supervisor

Unlimited Technology•Albany, NY

7d•Onsite

About The Position

Unlimited Technology is a premier cyber and physical security specialty contractor experiencing rapid growth, with offices throughout the United States. We are recognized leaders in the physical and IT security, cyber, and managed services industries, delivering cutting-edge technology solutions to secure facilities and networks for leading brands and critical infrastructure. The Field Installation Supervisor is responsible for managing a team installing, programming, terminating, and commissioning access control and video products and systems. This role involves performing the same duties as technicians while also guiding, assisting, and reviewing their work. As a customer-facing position, the Field Installation Supervisor must be a personable, knowledgeable self-starter capable of making sound decisions in the best interest of the customer and Unlimited Technology. Excellent communication skills (verbal and written) are essential, along with the ability to collaborate effectively with sales and operations departments. This position reports directly to the assigned Program Manager.

Requirements

High School diploma or equivalent
Mastery of all Level III Install Technician responsibilities
Minimum 5 years of field installation experience in the security environment
Certifications in Software House, AMAG, Genetec, and Lenel are high priority
Demonstrate competencies in IP cameras and systems, such as Axis, Sony, Avigilon, and Exacq
Experienced in the installation of door hardware such as strikes and magnetic locks
Experienced in reading and comprehending engineered drawings
Experienced in the marking up, or “red lining” of drawings post install
Proficient in the use of a computer, with MS Word, MS Project, and MS Excel skill sets
Excellent communication skills (verbal and written) and the ability to work well and interact with other UT employees as well as UT customers
Strong work ethic and teamwork; “can do” attitude and desire to provide best service
Strong interpersonal and communicative Skills
Ability to work under pressure with minimal supervision; must be a self-starter and quick learner
Strong problem-solving skills

Responsibilities

Supervise and manage the direct reports assigned
Always maintain a professional attitude and appearance
Ability to work independently, with very little supervision
Demonstrates the ability to supervise and mentor others
Must possess programming skills associated with the UT product line
Must be willing to travel as needed, sometimes on short notice
Must be able to identify and resolve issues that would have a negative impact on job productivity
Be the projects “eyes and ears” for the management team
Maintain a safe, clean working environment always
Communicate all activity to the job Project Manager or Program Manager in a timely manner
Must be willing to assist the Install team
Ensure all UT and site-specific safety programs are followed
Attend any product or safety training that is required
Complete performance reviews of the team members
Assist Program and Project Managers with weekly and monthly team supervisory duties (e.g., Approval of timesheets, expenses, credit card reconciliation and PTO requests)
Identify and asses’ strengths, abilities, and weakness of the team