About The Position

This role supports Cencora’s patient and provider support and pharmaceutical commercialization services in Canada through its Innomar Strategies business. The nurse delivers routine to moderately complex clinical services that support safe, accurate, and compliant care coordination, documentation, and case progression within established guidelines. The role coordinates with clinical, operational, reimbursement, and logistics partners to resolve standard exceptions and maintain continuity across service and care workflows. The nurse administers and monitors treatments in patients’ homes and specialty clinics, provides patient education, documents and reports treatment activities, and reports adverse events and product complaints according to program protocols and company policies. The role also coordinates appointments and communication with patients and healthcare partners, performs administrative duties, participates in training, and travels within a designated geographic area to meet operational needs.

Requirements

  • Minimum 2 years of experience as a Registered Practical Nurse or Licensed Practical Nurse.
  • Bachelor’s degree in nursing, clinical practice, health sciences, public health, healthcare administration, or a related field, or equivalent experience.
  • Professional nursing license or registration in the applicable jurisdiction; current registration with the provincial licensing body.
  • Current CPR certificate.
  • Experience in an acute care inpatient or outpatient setting, or a homecare setting.
  • Demonstrated excellent customer service skills when dealing with patients, physicians, and multidisciplinary healthcare teams.
  • Ability to work autonomously with little supervision as part of a larger team.
  • Ability and willingness to travel to clinics and homecare appointments within a set geographical boundary.
  • Hold and maintain a valid, non-expired, unrestricted driver’s license and insurance coverage.
  • Flexibility to provide services for prescheduled and occasional last-minute patient appointments.
  • Effective organizational skills and attention to detail.
  • Ability to communicate effectively orally and in writing; strong written and verbal communication skills.
  • Ability to work both in a team and independently.
  • Ability to use a cell phone to make and confirm appointments or assignments.

Nice To Haves

  • Experience with IV therapy.
  • Certification in clinical services, care coordination, patient safety, or equivalent.
  • Certification in case management, clinical documentation improvement, healthcare quality, or equivalent.
  • ACLS, PALS, MS, and CVAA certifications.
  • Experience with central venous lines and ports.
  • Knowledge of fax machines.

Responsibilities

  • Administer medications by intramuscular, subcutaneous, and intravenous routes, as applicable, in home or specialty clinic settings.
  • Support and monitor IV infusion treatments in clinic and/or homecare settings.
  • Monitor post-injection and post-infusion treatments, and chart and report activities according to program protocols and professional nursing documentation standards.
  • Provide patient education based on program protocols, individually or in groups.
  • Report adverse events, serious adverse events, and product complaints in accordance with Innomar training, policies, and procedures.
  • Maintain reliable availability under the agreed employment agreement to meet business unit and nursing and clinic performance needs.
  • Coordinate daily with patients, case managers, physicians, scheduling, and other departments to meet timelines for appointments, treatments, and communication.
  • Perform administrative duties, including monthly clinic audits and supply ordering, and other duties as assigned.
  • Participate regularly in web-based team meetings and training with the Business Area Manager, RNE, and Nurse Champion to maintain and enhance professional practice standards.
  • Participate in specialized client-related training as required.
  • Consult with physicians and pharmaceutical and biotechnology clients regarding education and implementation of product-specific programs.
  • Travel within the designated IBU and surrounding IBUs to meet operational needs.
  • Follow nursing and clinic standard operating procedures, work instructions, and applicable provincial health and safety standards.
  • Complete ongoing and annual education training within specified timeframes.
  • Adhere to professional nursing standards, regulatory requirements, and company policies and procedures.
  • Perform related duties and tasks as required by Innomar.

Benefits

  • Medical, dental, and vision care.
  • Benefits and resources supporting physical, emotional, financial, and social wellness.
  • Support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family-building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
  • Training programs, professional development resources, mentorship programs, employee resource groups, and volunteer activities.
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