Field Engineering Technician III-1

ICON•Austin, TX

9h•Onsite

About The Position

ICON is looking for a Field Engineering Technician III to commission, maintain, and troubleshoot Titan 3D printing systems on active construction sites. This is a senior hands-on role — you will independently resolve complex electrical, mechanical, and software issues, lead field operations, and mentor junior technicians. Expect travel, outdoor environments, and full ownership of what happens on site.

Requirements

3+ years as a Field Technician or equivalent experience in a technical, hands-on role.
Ability to read wiring diagrams and terminate cables (e.g., camlock power, EtherCAT).
Strong troubleshooting skills across electrical, mechanical, and control systems.
Works independently on complex tasks; anticipates issues and mitigates risks.
Strong communication and documentation skills.
Takes ownership of decisions in local operations; can guide and mentor peers when needed.
Proficiency in English, spoken and written
OSHA 10, CPR, and heavy equipment certifications.

Nice To Haves

Advanced knowledge of PLCs, VFDs, cabling, and related printer systems (preferred).
Advanced proficiency with PLCs, VFDs, and electrical troubleshooting, including equipment replacement and manual controls.
Experience in remote device operation and system navigation.
Proficiency in welding (various types).
Experience contributing feedback to refine best practices and improve team workflows.

Responsibilities

Commission, troubleshoot, and maintain ICON’s 3D printers and related systems with minimal supervision.
Connect and disconnect electrical, pneumatic, and network cabling to facilitate printer mobility.
Independently resolve electrical, mechanical, and software issues, leveraging advanced troubleshooting skills.
Perform preventive maintenance, inspections, and monitoring of printer performance to reduce downtime.
Regularly analyze printer data to foresee potential issues and proactively address them.
Lead the coordination of complex tasks while ensuring team safety, operational efficiency, and compliance.
Document troubleshooting steps, repairs, replacements, and shift handoffs in ICON’s ticketing system.
Build strong working relationships with Print Operators and other cross-functional teams to ensure smooth project execution.
Train and mentor Field Engineering Technician I employees, contributing to their skill development and overall team effectiveness.
Follow SOPs, workflows, and team instructions with a disciplined, process-oriented approach.
Willingness to travel for multiple weeks at a time.
Flexible availability to work nights and weekends as needed.