Field Engineering Technician II

ICON • Austin, TX

1d • Onsite

About The Position

ICON is looking for a Field Engineering Technician II to support the commissioning, maintenance, and troubleshooting of Titan 3D printing systems in the field. You will work alongside senior technicians to resolve electrical, mechanical, and software issues, execute preventive maintenance, and develop the hands-on skills needed to operate independently on active construction sites. Expect travel, outdoor environments, and a steep learning curve with real ownership from day one.

Requirements

• 1+ year(s) years as a Field Technician or equivalent experience in a technical, hands-on role.
• Ability to read wiring diagrams and terminate cables (e.g., camlock power, EtherCAT cables).
• Strong communication and documentation skills.
• Able to foresee potential issues and guide others in mitigating them.
• High Level: Can plan ahead and mitigate issues before they occur. Ex: Directing/ helping others through a troubleshooting / issue prevention scenario.
• Ability to prioritize, adapt, and work under pressure in dynamic, fast-paced environments.
• Proficiency in English, both spoken and written.

Nice To Haves

• Certifications: OSHA 10, CPR, heavy equipment (all provided by ICON).
• Advanced proficiency with PLCs, VFDs, and electrical troubleshooting, including equipment replacement and manual controls.
• Proficiency in remote device operation and system navigation.
• Documenting issues found and communicating to another team member, shift hand off.
• Process oriented: follow SOPs, workflows and team instructions.
• Experience in different types of welding

Responsibilities

• Connect and disconnect electrical, pneumatic, and network cabling to facilitate printer mobility with minimal supervision.
• Independently troubleshoot and resolve electrical, mechanical, and software issues on the printers and related systems.
• Update ticketing system with accurate documentation of troubleshooting steps, replacements, and maintenance performed.
• Build strong relationships with Print Operators to ensure smooth project execution and determine root causes of recurring issues.
• Lead the coordination of complex tasks while ensuring team safety and efficiency.
• Perform preventive maintenance and routine inspections to reduce downtime and maintain printer performance.
• Regularly monitor printer data to identify potential issues and proactively address them.

Benefits

• ICON is an equal opportunity employer committed to fostering an innovative, inclusive, diverse and discrimination-free work environment.
• Employment with ICON is based on merit, competence, and qualifications.
• It is our policy to administer all personnel actions, including recruiting, hiring, training, and promoting employees, without regard to race, color, religion, gender, sexual orientation, gender identity, national origin or ancestry, age, disability, marital status, veteran status, or any other legally protected classification in accordance with applicable federal and state laws.
• Consistent with the obligations of these laws, ICON will make reasonable accommodations for qualified individuals with disabilities.
• Furthermore, as a federal government contractor, the Company maintains an affirmative action program which furthers its commitment and complies with recordkeeping and reporting requirements under certain federal civil rights laws and regulations, including Executive Order 11246, Section 503 of the Rehabilitation Act of 1973 (as amended) and the Vietnam Era Veterans' Readjustment Assistance Act of 1974 (as amended).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed