Field Engineer II

Telsource Corporation•Strongsville, OH

2d•Onsite

About The Position

This is a full-time, benefits-eligible position that includes a company vehicle, gas card, inventory, and paid training in areas such as Router, Switch, Rack and Stack, and Structured Cabling. Acuative is willing to invest in technical candidates for this role. The position requires travel to new locations, with tickets potentially assigned four or more hours away, to provide installation and maintenance services for voice and data networks, servers, computer systems, retail technology systems, and other network-based hardware. Acuative technicians are guaranteed forty (40) hours of pay per week, even if not dispatched for the full duration. The role often involves working alone and requires the ability to lift up to fifty pounds overhead and climb ladders. Selected candidates will receive paid training and support for each job. Acuative is a drug-free workplace.

Requirements

Clear driver’s license (no more than 4 points).
Covid-19 vaccination.
Willing to work mostly M-F with opportunity for overtime and call out pay after hours.
Ability to lift up to fifty pounds above head.
Ability to climb a ladder.
Associates degree in Information Technology or equivalent experience.
Must possess a valid drivers’ license with good driving record.

Nice To Haves

Working knowledge of networking hardware and topologies.
Familiarity with Cisco networking products and interfacing through Cisco CLI.
Understanding of telephony systems (VOIP, PBX, Key Systems) with an ability to provide hands-on hardware and troubleshooting support.
Knowledge of computing systems hardware with the ability to provide break/fix support for desktop PC and/or servers.
Physical installations of a wide variety of hardware including routers, switches, WAPs, servers, POS systems, digital signage systems, and associated peripheral equipment.
Ability to provide configuration support for a variety of technology platforms through console and remote applications.
Experience with LEC circuit identification and extensions.
Familiarity with cabling standards and the ability to pull and terminate cabling in a variety of customer environments.
Ability to operate basic power tools – drills, saws, etc.
Work on ladders and lifts where required.
Working knowledge of Microsoft Office applications (Excel & Word).
Ability to follow detailed job documents.
Must be willing to travel as needed to meet customer SLAs.
On-call, after hours, and weekend work may be required.
Experience installing LEO Satellite (such as Starlink) and/or Fixed Wireless antennas.
CompTIA, Cisco, Cabling, and PBX system certifications a plus!

Responsibilities

Installation and maintenance of networking hardware including routers, switches, and WAPs.
Installation and maintenance of telephony equipment and circuits.
Installation and support of retail technology systems – POS, Digital Signage, and Video Surveillance Systems.
Circuit extensions and structured cabling.
Site surveys and site audits.
Installation of LEO (Low Earth Orbit) satellite receivers, cables and hardware.
Installation of Fixed Wireless Antennas, cables and hardware.
Accurate and timely submission of all job-related documents and deliverables.
Maintain company vehicle, inventory, and tools to departmental standards.