Field Engineer II - SC

CeragonGreenville, SC
6h

About The Position

The Field Engineer II ensures that all projects run smoothly, from inspecting and installing equipment and new technologies to directing crews on-site. They also conduct their own research on their projects and report on the project status.

Requirements

  • Bachelor’s degree in engineering or equivalent experience.
  • Relevant software certifications.
  • Four or more years of experience in an RF or Networking related field required.
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • Understanding of Windows and Linux based operating systems with working knowledge of Microsoft Office (Excel, Word, PowerPoint, Outlook) and Google Suite.
  • Ability to read and interpret documents such as operating and maintenance instructions, procedure manuals, and software applications.
  • Ability to write routine reports and correspondence.
  • Excellent written, oral, and interpersonal skills.
  • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
  • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
  • Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
  • Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.
  • Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
  • Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
  • Design - Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.
  • Ability to change direction quickly.
  • Show eagerness to learn new technologies, as the need arises.
  • Participate in brown bag meetings for sharing/learning new skills.
  • Excellent interpersonal and communication skills.
  • Ability to gather pertinent data, identify and evaluate options, recommend, and engage in a course of action and work closely with Level 3 support if required to resolve issues.
  • Ability to prioritize, multitask, and deliver results in a timely manner.
  • Ability to learn quickly, take professional risks, and operate in a fast-paced environment.
  • Understand and adhere to standards while incorporating development life-cycle methodologies and best practices.
  • Ability to work both independently and as a member of a team.
  • Well-versed in technical aspects of field projects, including machinery and equipment.
  • Understanding of safety guidelines.
  • Strong attention to detail.
  • Strong problem-solving, math, and analytical skills.
  • Ability to work in adverse weather and occasional overtime and weekends.

Responsibilities

  • Monitor project & operational activities at the assigned site to ensure that operations run smoothly and efficiently.
  • Inspect network and site equipment and technologies for a project.
  • Resolve onsite networking & equipment malfunctions.
  • Assist in the preparation of new sites for projects.
  • Communicate with clients to determine needs and explain complex issues.
  • Conduct networking & RF research and studies on-site.
  • Manage field activities and implement engineering designs.
  • Diagnose construction or machinery problems.
  • Oversee networking & site repairs and technical improvements as assigned.
  • Install and configure networking & RF equipment as assigned
  • Inspect material and test machinery for safety.
  • Ensure proper maintenance of on-site equipment.
  • Coordinate with other employees to maintain company equipment.
  • Follow all safety requirements.
  • Supervise and direct on-site crew (e.g., technicians) as required.
  • Draft and submit reports in a timely and accurate manner.
  • Work with Engineering/Services teams to generate proposals.
  • Must be able to drive a vehicle, have a clean driving record, and have a valid driver’s license.
  • High travel demand to various locations to perform job duties.
  • Perform other work-related duties as assigned by management.
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