Field Engineer I

Flanders•Casper, WY

1d•Onsite

About The Position

FLANDERS is a world leader in renewing machines for heavy industry, specializing in the largest and most intricate applications. Our expertise encompasses distributing, servicing, repairing, designing, and manufacturing electric rotating machines. Additionally, we take pride in offering cutting-edge AI-powered condition-based monitoring, customized controls, seamless systems integration, and advanced automation solutions. This is a full-time Field Engineer I position to provide technical services as it relates to routine and moderately complex maintenance and/or repair of control systems and their components at customer sites or in company locations. The role involves diagnosing and troubleshooting issues related to control systems and their components, communicating with plant engineers at customer sites on technical questions and specifications, providing after-hours support, and furnishing technical information for quotations and work scopes. The Field Engineer will also be responsible for completing service and expense documentation, maintaining tools and equipment, communicating with account managers and sales personnel, identifying training needs, ensuring work meets company standards and ISO Quality System compliance, communicating clearly and accurately, demonstrating company values, observing safety procedures, maintaining a safe work environment, operating equipment safely, promoting a strong company image, and providing outstanding customer service. The position supports projects in Washington, Oregon, Idaho, Montana, Wyoming, Utah, California, Arizona, Colorado, North Dakota, South Dakota, and Nebraska, with a travel frequency of 75%.

Requirements

Bachelor's degree in engineering
4 years' experience in engineering in field service and/or similar industrial environment
Knowledge of AC and DC motors
Knowledge of programmable logic controllers (PLC) and/or variable frequency drive (VFD) systems for machine troubleshooting
Microsoft Office proficiency

Responsibilities

Provide technical services as it relates to routine and moderately complex maintenance and/or repair of control systems and their components at customer sites or in company locations.
Diagnose and troubleshoot issues as they relate to control systems and their components at customer sites or in company's shops.
Communicate with plant engineers at customer sites on technical questions and specifications.
Provide after-hours support in person and/or over the phone.
Provide technical information and data to Administrative Assistant for the creation of quotations and work scopes. Information includes job repair requirements, parts for order and use, and associated cost.
Complete necessary service, time tracking, and expense documentation.
Maintain tools and test equipment properly.
Communicate with company's account managers regarding the status of work as it applies to their customers.
Communicate with company's sales personnel regarding customer questions.
Identify and assist with repair and manufacturing training needs.
Ensure that all completed work meets company's standards and complies with company's ISO Quality System.
Communicate clearly, concisely, and with accuracy to employees, customers, and vendors.
Appreciate and demonstrate company's Core Values and Principles, and Corporate Mission.
Observe all safety procedures and use proper safety equipment as needed.
Maintain a clean, neat, and safe work environment at all times.
Operate and maintain equipment in a safe manner at all times.
Promote strong company image and maintain positive working relationships at all times including professional behavior with customers, vendors, and co-workers on a daily basis.
Provide outstanding customer service at all times.
Perform work according to established company policies and procedures.
Perform other duties as requested.