Field Enablement Lead

XTEL • United States, NA

1d • Remote

About The Position

XTEL is a leader in advanced, AI-driven solutions for consumer goods companies, combining cutting-edge technology, industry expertise, and data management to accelerate profitable revenue growth and value realization. The Field Enablement Lead - Technical leads technical enablement for internal and partner field teams (solution architects, technical consultants, partner engineers), ensuring they can design, implement, and support XTEL solutions consistently and at scale.

Requirements

• 5–10+ years in solutions architecture, PS, technical pre-sales, or technical enablement in enterprise SaaS.
• Strong understanding of integration patterns, data flows, security, and enterprise IT environments.
• Excellent communication skills; able to bridge business and technical audiences.
• Bachelor’s or master’s degree in a technical or quantitative discipline, such as Computer Science, Information Technology, Engineering, Cybersecurity, or a related field. Equivalent professional experience may also be considered.

Nice To Haves

• Experience working with/through partners and system integrators is highly desirable.

Responsibilities

• Partner with Engineering, PS, and the Instructional Designer – Engineering to define the technical capabilities required by field and partner roles.
• Own technical enablement programs for pre-sales and post-sales roles (e.g., implementation blueprints, demo environments, integration patterns).
• Coordinate hands-on labs, bootcamps, and certifications for technical field roles and partners.
• Act as the feedback loop from field/partners into Engineering and Curriculum on recurring technical blockers or knowledge gaps.
• Collaborate with LMS Platform Lead to deliver and track technical learning paths for relevant personas.
• Curate and maintain a repository of reference architectures, configuration examples, and technical FAQs used in deals and deployments.
• Support partner technical onboarding and readiness programs, ensuring partners can execute projects to XTEL standards.
• Track efficacy of programs through deployment quality, time-to-go-live, support case patterns, and partner performance.

Benefits

• Full remote working set-up
• Flexible working hours
• Competitive Salary Package and Bonus scheme
• Opportunities to contribute meaningfully to the organization’s growth and development.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior