Field Dispatcher

Yankee Line • South Boston, MA

6d • Onsite

About The Position

At Yankee Line, we don’t just move passengers — we deliver exceptional experiences. We're looking for adaptable, solutions-oriented Field Supervisors / Field Dispatchers who thrive in a fast-paced environment and take pride in making complex operations run seamlessly. Whether supporting major shuttle programs, special events, transit operations, or VIP transportation, you'll play a critical role in ensuring every service is delivered with precision and professionalism. Our field operations team is the face of our brand — professionals who are safety-focused, customer-obsessed, and ready to take on a wide variety of opportunities. If you're a confident leader, an excellent communicator, and someone who enjoys solving challenges in real time, we'd love to hear from you.

Requirements

• A flexible, dependable professional who enjoys working in a dynamic, team-oriented environment.
• Strong leadership, communication, and problem-solving skills with the ability to make sound decisions under pressure.
• A commitment to safety, professionalism, and customer service excellence.
• Open and flexible availability, including evenings, weekends, holidays, and occasional overnight or on-call assignments, as our operation serves customers 24/7.

Nice To Haves

• Experience in transportation, logistics, dispatch, fleet operations, or customer-facing operations is preferred.
• Class A or Class B CDL with Passenger and Air Brake endorsements is preferred, but not required. Candidates willing to obtain their CDL are encouraged to apply.

Responsibilities

• Provide on-site management for large-scale shuttles, special events, transit projects, and other transportation services.
• Coordinate with clients, internal management, and drivers to deliver a seamless transportation experience.
• Monitor field operations, proactively identifying and resolving issues before they impact service.
• Provide real-time support to drivers, including route guidance, schedule adjustments, and operational assistance.
• Maintain exceptional customer service while serving as the primary point of contact for clients and passengers on site.

Benefits

• We are proud to be a premier transportation provider, known for innovation, reliability, and raising the bar across the industry.
• When you join Yankee Line, you’re not just getting a job — you’re becoming part of a team that values excellence, adaptability, and delivering unforgettable passenger experiences.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed