Field Diesel Mechanic - Customer Equipment

United Rentals•Charlotte, NC

10d

About The Position

As a Field Diesel Mechanic – Customer Equipment Solutions (Service Tech IV - Field Service - CES) at United Rentals, you will perform maintenance and repairs on complex equipment, including customer-owned equipment, with limited or no supervision. The work requires independent judgment and must be performed safely and professionally. You will travel to customer job sites and provide exceptional customer service. The role may also offer opportunities to pursue leadership roles in the Service Department.

Requirements

High school diploma or equivalent.
Valid driver's license with an acceptable driving record.
At least 5 years of experience repairing and maintaining equipment and tools.
Advanced mechanical aptitude and working knowledge of tools.
Knowledge of construction equipment and a strong mechanical background, including knowledge of various engines.
Advanced understanding of schematics and diagrams.
Must own tools applicable to the position.
Superior customer service, teamwork, and verbal and written communication skills.
Ability to frequently lift items weighing up to 45 lbs.
Position is deemed Safety Sensitive under United Rentals’ policies and procedures.

Responsibilities

Maintain and repair complex mechanical, electrical, hydraulic, and diesel systems on a variety of rental and customer equipment and tools, using a high degree of independent judgment.
Travel to customer job sites to repair and maintain customer-owned equipment.
Maintain the service vehicle in a clean and professional manner.
Assist with training lower-level technicians as needed.
Complete paperwork and electronic documentation of work performed, including work orders, accurately and on time each day.
Upsell and demonstrate a wide array of complex equipment to customers.
Assist with equipment and parts pickup and delivery.
Perform other duties as assigned.