Field Diesel Mechanic - Customer Equipment

United Rentals•Greer, SC

About The Position

As a Field Diesel Mechanic – Customer Equipment Solutions (Service Tech III - Field Service - CES), you will perform maintenance and repairs on complex equipment, including customer-owned equipment, with limited or no supervision. You will work in a highly skilled, safe, and professional manner and provide exceptional customer service. The role may offer opportunities to work toward leadership positions in the Service Department.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license with an acceptable driving record.
  • At least 5 years of experience repairing or maintaining equipment and tools.
  • Advanced mechanical aptitude and working knowledge of tools.
  • Knowledge of construction equipment and a strong mechanical background, including knowledge of various engines.
  • Advanced understanding of schematics and diagrams.
  • Must own tools applicable to the position.
  • Superior customer service, teamwork, and verbal and written communication skills.
  • Ability to frequently lift items weighing up to 45 lbs.

Responsibilities

  • Maintain and repair complex mechanical, electrical, hydraulic, and diesel systems on a variety of rental and customer equipment and tools, using independent judgment.
  • Travel to customer job sites to repair and maintain customer-owned equipment, and keep the service vehicle clean and professional.
  • Assist in training lower-level technicians as needed.
  • Complete paperwork and electronic documentation of work performed, including work orders, accurately and promptly each day.
  • Upsell and demonstrate a wide array of complex equipment to customers.
  • Assist with equipment and parts pickup and delivery.
  • Perform other duties as assigned.

Benefits

  • Health and financial plans.
  • Paid parental leave.
  • United Compassion Fund.
  • Employee discount program.
  • Career development and promotional opportunities.
  • Additional Vacation Buy Up Program (US only).
  • Early Wage Access through Payactiv (US hourly only).
  • Paid sick leave.
  • Inclusive and welcoming culture.
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