Field Culture Manager

Turner Construction Company•Buffalo, NY

12h•Onsite

About The Position

The Field Culture Manager serves as a visible, front-line point of contact for workplace culture at a construction project site. The role builds trust through regular engagement with workers, supports worker wellness and connection, and helps ensure the physical work environment reflects project culture expectations appropriate to the site’s size, needs, and conditions. The manager develops and maintains the project-specific Inclusive and Respectful Workplace (IRW) Plan, establishes expectations during procurement and mobilization, supports implementation across project phases, and provides guidance and training for Turner staff, trade managers, and crew leaders. The role partners with project leadership and trade representatives to incorporate culture considerations into project operations, assess workforce experience and jobsite resources, coordinate engagement and wellness activities, and measure and communicate progress. This is not a remote or hybrid position; it is based in a Turner office or project location.

Requirements

Bachelor’s degree from an accredited program in Engineering, Construction Management, or a related field, with at least 6 years of field construction or related experience; or an equivalent combination of education, training, and experience.
Experience with construction projects of various sizes.
Strong interpersonal skills to develop and maintain stakeholder relationships, gather information, and discern impacts on workforce culture and programs.
Active listening skills, including the ability to ask clarifying questions and quickly learn and process information.
Knowledge of construction jobsite logistics and planning associated with project progression.
Fundamental management and leadership skills, including self-monitoring and self-correction, and the ability to operate independently.
Advanced project management skills, including driving results and accountability, prioritizing responsibilities, managing competing demands, and meeting deadlines.
Strong organization and attention to detail, with the ability to quickly understand needs and requirements.
Process and analytical skills to make decisions, address conflicts collaboratively, and determine when to escalate issues.
Experience defining metrics, conducting gap analysis, assessing results, and anticipating risks.
Professional verbal and written communication skills and professional presentation delivery skills.
Ability to climb permanent and temporary stairs and ladders, use construction personnel hoists as a passenger, and negotiate work areas under construction.
Ability to regularly travel short and long distances using a variety of conveyances.
Ability to regularly lift or move up to 10 pounds and occasionally lift or move up to 25 pounds.
Ability to work in compliance with company safety policies, procedures, and applicable laws.

Nice To Haves

Bilingual skills, such as Spanish.

Responsibilities

Develop, promote, and maintain a project-specific Inclusive and Respectful Workplace (IRW) Plan with actionable measures aligned to project phases, workforce training, engagement, and guidance for Turner staff, trade managers, and crew leaders.
Establish IRW expectations at the beginning of the project and participate in procurement and mobilization to align trade contractors with IRW practices and project culture priorities.
Integrate workplace culture, inclusion, and employee-experience considerations into project meetings, onboarding, stretch and flex sessions, pre-task planning, and safety orientations.
Partner with project leadership to incorporate workforce culture into operational decisions and discuss leadership behaviors, workforce trends, and opportunities for improvement.
Maintain a visible, accessible presence on the project site; engage with workers, forepersons, crew leaders, and trade representatives; build trusted relationships; listen to concerns; and identify ways to improve worker experiences.
Establish a systematic approach for trade representatives to adopt the IRW Plan and conduct field audits with trade crew leaders to identify corrective actions as needed.
Assess team dynamics and workforce interactions to identify ways to strengthen collaboration, trust, communication, and team effectiveness.
Assess jobsite support resources, including gathering spaces, cooling and warming stations, bathrooms, drinking water, and break areas, for cleanliness, equipment, accessibility, suitability, and scale.
Identify, establish, and coordinate wellness activities, workforce engagement opportunities, and project events that promote connection, camaraderie, personal well-being, and positive jobsite experiences.
Create and maintain a communication strategy and cadence to inform crew leaders and workers, increase visibility of culture priorities, and establish feedback loops.
Partner with crew leaders to build shared understanding of workplace culture standards and promote training that supports employee development and growth.
Define, measure, and report key performance indicators, metrics, worker feedback, and solutions for inclusiveness based on the IRW Plan.
Promote the “You asked, we did” Program, follow up on action items, and communicate outcomes to the workforce.
Create a roles and responsibilities RACI chart to support project leaders and workers in implementing a sustainable IRW Playbook plan.
Understand Worker Experiences, the Vandalism and Graffiti Policy, and Bias Motivated Events (BME) Protocols, and educate Turner leadership and workers about the benefits of actions that support IRW.