Field Culture Manager

Turner Construction•City of Syracuse, NY

22h•$95,000 - $131,000•Onsite

About The Position

The Field Culture Manager serves as the visible, front-line culture contact on a construction project site. The role builds trust through regular one-on-one engagement, creates opportunities that support worker wellness and connection, and helps ensure the physical work environment reflects project culture expectations appropriate to the jobsite’s size, needs, and conditions. The manager develops and maintains a project-specific Inclusive and Respectful Workplace (IRW) Plan, aligns its implementation with project phases, facilitates workforce training and engagement, and guides Turner staff, trade managers, and crew leaders. Working with project leadership and trade representatives, the role integrates culture and employee-experience considerations into project operations, assesses workplace resources and team dynamics, coordinates wellness and engagement activities, and measures and communicates progress. This position is based at a Turner office or project location and is not remote or hybrid.

Requirements

Bachelor’s degree from an accredited program in Engineering, Construction Management, or a related field, with at least 6 years of field construction or related experience; or an equivalent combination of education, training, and experience.
Strong passion for creating the best possible worker experiences and ability to advocate for others.
Interpersonal skills to develop and maintain stakeholder relationships, obtain information, and discern impacts on workforce culture and programs.
Active listening skills, including the ability to ask clarifying questions and learn and process information quickly.
Knowledge of project jobsite logistics and planning associated with project progression.
Fundamental management and leadership skills, including self-monitoring and self-correcting, and ability to work independently.
Advanced project management skills, including driving results and accountability, prioritizing responsibilities, managing competing demands, and meeting deadlines.
Strong organization and attention to detail, with the ability to quickly understand needs and requirements.
Process and analytical skills to make decisions, resolve conflicts collaboratively, and recognize when to escalate issues.
Experience defining metrics, conducting gap analysis, assessing results, and anticipating risks.
Professional verbal and written communication skills and professional presentation delivery skills.
Ability to meet the physical demands of the role, including climbing stairs and ladders, negotiating construction work areas, traveling, and lifting or moving up to 25 pounds occasionally.

Nice To Haves

Bilingual skills, such as Spanish.
Experience with various construction project sizes.

Responsibilities

Develop, promote, and maintain a project-specific Inclusive and Respectful Workplace (IRW) Plan with actionable measures, clear expectations, workforce training and engagement, and guidance for Turner staff, trade managers, and crew leaders.
Establish IRW expectations during project procurement and mobilization, aligning trade contractors and project teams on culture practices and priorities.
Integrate workplace culture, inclusion, and employee-experience considerations into project meetings, onboarding, stretch and flex sessions, pre-task planning, and safety orientations.
Partner with project leadership to incorporate workforce culture into operational decisions and discuss leadership behaviors, workforce trends, and continuous improvement.
Maintain a visible and accessible presence on the project site; engage workers, forepersons, crew leaders, and trade representatives; listen to concerns; and identify opportunities to improve worker experiences.
Establish a systematic approach for trade representatives to adopt the IRW Plan and conduct site walks and field audits with trade crew leaders to identify corrective actions as needed.
Assess team dynamics and workforce interactions to identify opportunities to improve collaboration, trust, communication, and team effectiveness.
Assess jobsite support resources—including gathering spaces, cooling and warming stations, bathrooms, drinking water, and break areas—for cleanliness, equipment, accessibility, suitability, and scale.
Identify and coordinate wellness activities, workforce engagement opportunities, and project events that promote connection, camaraderie, personal well-being, and a positive jobsite experience.
Create and maintain a communication strategy and cadence for crew leaders and workers, strengthening awareness of culture priorities and establishing feedback loops.
Partner with crew leaders to establish shared expectations for modeling workplace culture standards and promoting training for employee development and growth.
Define, measure, and report key performance indicators, metrics, worker feedback, and inclusion solutions based on the IRW Plan.
Promote the “You asked, we did” Program, follow up on action items, and communicate outcomes to the workforce.
Create a roles and responsibilities RACI chart to support project leaders and workers in successful and sustainable IRW Playbook implementation.
Understand Worker Experiences information, the Vandalism and Graffiti Policy, and Bias Motivated Events (BME) Protocols, and educate Turner leadership and workers about the benefits of actions supporting IRW.