Field CTO
About The Position
Field CTOs are force multipliers that employ their industry experience and strategic understanding to drive customer outcomes and Splunk and Cisco growth. The Field CTO role is essential to help customers understand and maximize the full value of current and potential future investments customers make in Splunk and Cisco capabilities. Field CTOs build and maintain c-level customer relationships across critical accounts in collaboration with senior Splunk sales leadership while influencing strategic pipeline through partners, executive programs, and field initiatives. Additionally, Field CTOs proactively mitigate renewal risk through targeted executive engagement. Field CTOs operate across three pillars: Customer executive engagement: meet with customers, establish relationships, and serve as an executive sponsor for select accounts to provide industry insights and leverage best-practice expertise. Industry thought leadership: provide leading expertise to ensure Cisco market credibility while piloting industry change. Partner and strategy interlock: leverage industry and customer insights and provide executive leadership to drive Partner, Product, Sales, and Marketing strategy and efforts. Deep understanding and real-world experience in one or more of key Splunk domains is required: Observability, Security, AI enablement and or assurance, Data.
Requirements
- Bachelor’s degree and MBA or equivalent work experience
- 15 years of experience in a customer-facing role explaining strategic and tactical concepts to customers. This may include internal customers if owning an IT or security function at a large enterprise.
- 10+ years of experience with Splunk solutions or equivalent industry solutions. This may include program sponsorship or senior technology leadership.
- Recent industry experience and deep technical leadership background in either security, observability / IT, data, and or artificial intelligence.
- Understanding of best practices and requirements selling into large customer environments.
- Travel up to 20% (may include global travel)
Nice To Haves
- Previous C-level experience is preferred
Responsibilities
- Engage, establish relationships, and influence customer executives
- Support qualified and strategic sales opportunities with account teams and senior sales leadership by collaborating on internal meetings, joining customer calls, and attending customer-facing meetings
- Be an inspiring leader within Splunk and Cisco, in customer meetings, and in public settings by understanding where and how the Splunk and Cisco portfolios’ capabilities enable our customers to realize their top opportunities
- Correlate Splunk and Cisco products with customers’ requirements, internal teams, and potential process uplifts to accomplish sophisticated use cases and business outcomes
- Adeptly have a conversation with C-Level executives driving understanding of strategic vision with the ability to switch to technical conversations in Splunk and Cisco’s domains
- Work closely with Sales, Partners, Strategy, Product Management, and Product Marketing teams to formulate Splunk strategy
- Closely follow industry trends and direction to advise customer priorities
- Serve as an industry leader evangelizing innovative capabilities and provide thought leadership through various formats (e.g. industry conferences, webinars, articles, keynotes, customer advisory board representation, executive education, etc.)
Benefits
- medical, dental and vision insurance
- a 401(k) plan with a Cisco matching contribution
- paid parental leave
- short and long-term disability coverage
- basic life insurance
- paid time away
- 10 paid holidays per full calendar year
- 1 floating holiday for non-exempt employees
- 1 paid day off for employee’s birthday
- paid year-end holiday shutdown
- 4 paid days off for personal wellness
- 16 days of paid vacation time per full calendar year (non-exempt)
- flexible vacation time off program (exempt)
- 80 hours of sick time off provided on hire date and each January 1st thereafter
- up to 80 hours of unused sick time carried forward from one calendar year to the next
- Additional paid time away may be requested to deal with critical or emergency issues for family members
- Optional 10 paid days per full calendar year to volunteer
- annual bonuses (for non-sales roles)
- performance-based incentive pay (for sales roles)
- Cisco restricted stock units
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What This Job Offers
Job Type
Full-time
Career Level
Senior
