Field CTO - North America
About The Position
The North America Field CTO organization serves as the primary bridge between Qualtrics' product vision, customer strategy, field execution, and market innovation. In this role, your mandate is to Innovate, Prove, and Scale: you will partner with C-suite executives at strategic enterprise customers to shape their Experience Management (XM), AI, and enterprise technology transformation strategies. You won't just support deals—you'll generate new intellectual property, enterprise architectures, and sales motions that elevate how our entire field sales engineering team engages the market. Working closely with Product, Engineering, Sales, and Customer Success, you will establish Qualtrics as an indispensable platform within complex enterprise ecosystems. How You’ll Find Success: Strategic Innovation: A passion for developing differentiated platform positioning, strategic sales motions, and novel solution architectures that extend beyond single deal cycles. Executive Presence: Excitement around partnering with Fortune 500 C-suite leaders to deliver visionary keynotes, executive workshops, and high-impact advisory sessions. Systems & Ecosystem Thinking: A knack for connecting Qualtrics to broader enterprise technology stacks, including AI, data platforms, cloud, CRM, and ERP systems. Product-Field Translation: Enthusiasm for translating real-world market shifts, customer needs, and emerging technologies into actionable feedback for Product and Engineering teams. Scalable Mentorship: Joy in coaching, enabling, and scaling proven approaches to the broader field engineering organization to lift collective capabilities. How You’ll Grow: Executive & Advisory Standing: Expand your profile as an industry thought leader through speaking engagements, publications, analyst meetings, and executive briefings. Frontier Technology Mastery: Deepen your technical edge at the intersection of Enterprise Experience Management, Generative/Agentic AI, and enterprise data architecture. Cross-Functional Influence: Build top-tier strategic leadership experience by directly shaping Product roadmaps and field-wide go-to-market strategies. Things You’ll Do: Innovate Platform Positioning: Create and deploy new enterprise solution architectures, AI use cases, and strategic sales campaigns to position Qualtrics as a core platform in evolving market shifts. Prove Impact on Strategic Deals: Partner with Sales Engineering and AEs on our largest enterprise opportunities to validate innovative positioning and drive measurable business outcomes through executive workshops. Scale Capability to the Field: Package successful customer engagements into repeatable solution architectures, strategic sales plays, and enablement assets adopted by the broader sales engineering org. Influence Product Strategy: Establish a continuous feedback loop between Fortune 500 customers and internal Product & Engineering teams to prioritize key roadmap investments. Represent Qualtrics Globally: Drive market leadership by presenting at industry conferences, customer events, analyst briefings, and executive advisory sessions.
Requirements
- Proven track record in enterprise solution architecture, strategic presales, or Field CTO roles within enterprise software.
- Demonstrated capability in architecting and positioning complex platforms alongside enterprise AI, data strategy, cloud, CRM, or CDP environments.
- Hands-on experience engaging and advising C-level executives at Fortune 500 organizations on digital transformation and business value.
- Track record of building repeatable intellectual property, technical positioning frameworks, or field enablement programs that scale across an organization.
- Cross-functional execution experience aligning Product, Engineering, Sales, and Customer Success teams.
Responsibilities
- Innovate Platform Positioning: Create and deploy new enterprise solution architectures, AI use cases, and strategic sales campaigns to position Qualtrics as a core platform in evolving market shifts.
- Prove Impact on Strategic Deals: Partner with Sales Engineering and AEs on our largest enterprise opportunities to validate innovative positioning and drive measurable business outcomes through executive workshops.
- Scale Capability to the Field: Package successful customer engagements into repeatable solution architectures, strategic sales plays, and enablement assets adopted by the broader sales engineering org.
- Influence Product Strategy: Establish a continuous feedback loop between Fortune 500 customers and internal Product & Engineering teams to prioritize key roadmap investments.
- Represent Qualtrics Globally: Drive market leadership by presenting at industry conferences, customer events, analyst briefings, and executive advisory sessions.
Benefits
- After one year, receive $1,800 USD annually to spend on experiences of your choice (vacations, concerts, hobbies, or charity).
- $300 USD per quarter to spend on health, physical, or personal wellness expenses.
- Up to 2 weeks (10 days) per year to work from anywhere outside of standard hybrid locations.
- Free 24/7 access to mental health coaching, clinical therapy, and mindfulness resources for you and your dependents.
- 401(k) Company Match
- Comprehensive Healthcare Coverage
- medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, mental health benefits, and an experience bonus.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
