Field Construction Technician

Tuff Shed•Nampa, ID

5d•Onsite

About The Position

We're recruiting for a Field Construction Technician to be part of our team providing high-quality Tuff Shed products. The essential functions of this position include assisting in the safe delivery of Tuff Shed storage buildings, performing customer service warranty repair tasks on customer sites, and providing feedback to management. This role also involves delivering excellent customer service, assisting with off-site special events, and maintaining displays and marketing materials. Additionally, the technician is responsible for reporting vehicle maintenance needs and ensuring the GPS device is operational.

Requirements

General knowledge of the construction industry
Basic carpentry skills
Basic roofing skills
Basic painting skills
Ability to read a tape measure, working drawings, and speed square
Ability to operate air compressors, air tools, hammer, saw, drill, and other basic power tools
Proven customer service and problem-solving skills
Ability to read, write and understand instructions given orally, in writing and/or in diagram form
Ability to effectively communicate at all levels, including customers, business partners, suppliers, co-workers, managers, and the general public
Ability to use mobile application systems, as required, for the purpose of scheduling, reporting, etc

Nice To Haves

Experience driving a flatbed truck, box truck and/or towing trailers, unloading, and transporting materials is a plus
Experience as a “big box” delivery driver is a plus
Experience with vehicle inspections

Responsibilities

Assists in the safe delivery of Tuff Shed storage buildings to Home Depot stores, customer properties, and retail sales lots
Performs customer service warranty repair tasks on customer sites effectively, efficiently and with courtesy and within the scheduled timeframe
Provides feedback to management team – determining whether concerns are covered warranty issues that can be resolved but chargeable or a completion issue
Delivers excellent customer service when dealing with Tuff Shed current (and prospective) customers
Assists with off-site special events such as Home Shows
Assists with upkeep of HD displays and marketing materials
Inform the OM of service/maintenance requirements for Tuff Shed vehicle
Reports defective, worn, or inoperable tools (electric, pneumatic, consumables, extension cords, air hoses, etc) to Management in a timely manner
Ensures vehicle’s GPS device remains connected and operable at all times