Field Compliance Analyst

Chubb•Chicago, IL

2d•$48,000 - $67,000•Onsite

About The Position

Field Compliance Investigator is responsible for analyzing, reporting, and training on issues pertinent to the compliance of company standards related to sales practices.

Requirements

Bachelor’s Degree or a minimum of 2 years of insurance industry experience required
Strong knowledge of company systems and administrative procedures as related to sales activities
Successful and stable work history
Proficient in research, data gathering and analysis
Ability to make prompt, sound, decisions based upon analysis of complex issues
Ability to manage multiple priorities and meet deadlines
Ability to communicate in a professional manner
Ability to manage multiple priorities in a high-pressure environment
Adaptability
Innovativeness and creativity
Strong proficiency in MS Suite: Word, Excel, Outlook, Teams, and PowerPoint
Excellent verbal & written communication
Strong problem resolution and analytical skills
Strong organizational skills
Strong attention to details
Research and Analytical Skills

Responsibilities

Investigate the cause of sales outliers, consumer complaints and business violations.
Submit written summaries of investigations to the AVP and, if needed, provide a recommendation for appropriate corrective or disciplinary action.
Maintain appropriate records of investigation summaries and related data reports.
Communicate with Sales regarding investigations and provide recommendations for corrective behavior for issues not associated with a Contract Violation.
When needed, conduct training sessions with Sales Force.
Assist in preparation & updates to administrative material, manuals and flyers as related to field business practices and associated Company policy.
Performs other related research for special projects assigned by AVP of Field Compliance