Field Clinical Engineer

Saluda Medical

1d•Onsite

About The Position

Saluda Medical is a commercial-stage medical device company focused on developing treatments for chronic neurological conditions using its novel closed‑loop neuromodulation platform. The company’s proprietary technology senses and measures neural responses to stimulation and automatically adjusts therapy based on real‑time neurophysiological feedback. Saluda Medical’s first product, the Evoke® System, is designed to deliver known, consistent, and personalized spinal cord stimulation therapy by objectively measuring neural responses and maintaining therapy within a prescribed therapeutic window. Saluda Medical is headquartered in Minneapolis, Minnesota. At Saluda, we challenge boundaries. We innovate and think beyond the conventional. Our focus is to revolutionize the standard of care in neuromodulation to positively impact patient’s lives. This Field Clinical Engineer (FCE) position is THE cross-functional hub + partner as it relates to commercial enablement, enduring therapy outcomes, and studies providing clinical evidence in chronic pain and potentially beyond. This is a critical, regional based role at Saluda Medical and is responsible for the overall clinical and technical support, product performance, and clinical experience of Saluda's SmartLoop™ technology.

Requirements

Bachelor’s degree in engineering (highly preferred), or relevant technical or health-related field.
5+ years’ experience in Medical Device, Health Care or in a clinical setting
2-3 years clinical medical device experience or equivalent, ideally with closed loop implantable electronic medical devices (Neuromodulation, CRM)
A comprehensive ability to analyze and evaluate technologically complex devices
Ability to collaborate and work with others effectively
High-level of comfort in navigating the medical environment, to include labs and hospital settings
Patient Centric role with the ability to pair subjective and objective data
Proven success displaying confidence in leading & influencing customers; ability to confidently provide guidance to course correct as needed
Ability to prepare and present effectively written and verbal communications
Expert verbal and written communication, interpersonal and presentation skills
Ability to travel 50% of the time – including overnights
Located 1 hour away from major airport highly preferred

Nice To Haves

MS, PhD or applicable advanced degree preferred

Responsibilities

Facilitate the collection and dissemination of clinical, technical and industry intel to inform Saluda’s commercial execution
Provide critical development, training, and leadership in collaboration with the US Field team to support successful launches of our neuromodulation platforms
Serve as a Key Resource to Marketing, Professional Education and Clinical as field perspective for clinician partners in local market
Work with new and existing clinician customers in a manner that distinguishes Saluda as a disruptor to the traditional Neuromodulation business model
Develop and maintain relationships with physicians and their staff by providing a high level of service and responsiveness
Deliver ongoing education and clinical expertise (grand rounds, academic hospitals, fellowship programs)
Assist with in-field training of new hires during initial training program
Assist with commercial case coverage and patient support
Develop, enable, and support commercial targets
Provide continued advanced technical training to commercial team
Provide support and troubleshooting (both remote and, when required, in-person) to the sales and clinical organizations.
Implement tools to further field compliance via Clinical workflows, Programming algorithms, and Dashboards and reports
Identify opportunities for improved therapy and workflow.
Work closely with Clinical Engineering, Therapy and Development, Data Analytics and Quality for field feedback and continuous improvement
Support of Saluda-sponsored trials in local regions (programming, data collection and analysis, etc.)