Field Claims Representative - Douglas or El Paso County, Colorado
About The Position
A career at Auto-Owners is challenging and rewarding, focused on creating financial security by helping individuals and businesses recover from losses. Auto-Owners Insurance, a top-rated insurance carrier, is seeking an experienced and motivated Field (property) Claims professional. The company offers a merit-based work-from-home program, allowing for work-from-home flexibility after initial in-person training, as defined by the leadership team. Auto-Owners Insurance is a mutual insurance company established in 1916 and headquartered in Lansing, Michigan, operating in 26 states. They partner with independent agencies and are consistently acknowledged for superior customer service, having been ranked among the Fortune 500 every year since 2002.
Requirements
- Bachelor’s degree or equivalent experience
- A minimum of 3 years handling multi-line property and casualty claims with an emphasis on property claims
- Above average communication skills (written and verbal)
- Ability to resolve complex issues
- Organize and interpret data
- Ability to handle multiple assignments
- Possess a valid driver’s license
- Ability to work in the U.S. without current or future sponsorship
Nice To Haves
- Field claims handling experience is helpful but not required
- Knowledge of Xactimate software is preferred but not required
Responsibilities
- Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability.
- Handle multi-line property and casualty claims in an assigned territory with an emphasis on property claims.
- Become familiar with insurance coverage by studying insurance policies, endorsements and forms.
- Work toward the resolution of claims, and may attend arbitrations, mediations, depositions, or trials as necessary.
- Ensure that claims payments are issued in a timely and accurate manner.
- Handle investigations by phone, mail and on-site investigations.
Benefits
- Merit-based work-from-home program
- Friendly work environment
- Structured training program
- Employee mentoring
- Matched 401(k)
- Fully-funded pension plan (once vested)
- Medical insurance
- Prescription insurance
- Dental insurance
- Vision insurance
- Associate, spouse and child life insurance
- Supplemental sick pay
- Long term disability
- Health care flexible spending accounts
- Dependent care flexible spending accounts
- Generous paid time off including holidays, vacation days, personal time, sick leave
- Parental leave
- Adoption assistance
- Discounts on personal insurance
- Education matching gift program
- Student loan assistance program
- Gym membership and fitness class reimbursement program
- Company car
- Several bonus opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
1,001-5,000 employees
