El Paso - Merchandiser

Imperial Companies•El Paso, TX

About The Position

Imperial began as a one-man coffee company serving Tulsa. Our tremendous growth in traditional vending, micro markets, catering, corporate dining, and coffee services is made possible by our commitment to unmatched service, customer relationships, and cutting-edge technology. For us, everything comes down to making sure our customers are receiving World Class Service . We focus on understanding and fulfilling their needs. Our Market team works daily to provide World Class Service by delivering and selling refreshments and merchandise to our customers. We need a Merchandiser to help attain the team's goals. Benefits include: Health, Dental, Life, AFLAC, 401k, Vacation, & Holidays. Please visit www.imperialco.com for more information. WHAT YOU WILL DO: Manage time and deadlines for new installs to ensure everything is executed prior to kick off. Access and identify business needs and review analysis to determine customer requirements, determine the impact of products/services on customer. Use information technology to determine product placement, stock levels with overall customer needs to maximize market growth. Analyze market reporting tools to minimize outs and spoils within each market while keeping the right mix of products available to meet our customer's needs. Work alongside Route Managers and Drivers each day to provide product guidance and review and implement recommended adjustments. Assist with coordination of daily schedules, customers, and drivers. Work to understand the customers' business and align account strategies to customer goals. Accountability for individual success within a team environment. Ensure standards for quality, customer service, health, and safety are being met. Respond to customer complaints by working with Account Managers to understand root cause and coordinate actions needed to ensure customer satisfaction. Merchandise markets, display plans, and assist with promotions.

Requirements

A safe driving record deemed by insurance carrier
A valid license
A high school education
1 + years of relevant work experience
Travel everyday to and from the client/customer site in all weather elements, driving a company vehicle
Ability to work well with people and independently
Flexibility
Excellent listening, time management, organization, and communication skills.
Task Management
Self-starter
Customer focused
Work well with others

Responsibilities

Manage time and deadlines for new installs to ensure everything is executed prior to kick off.
Access and identify business needs and review analysis to determine customer requirements, determine the impact of products/services on customer.
Use information technology to determine product placement, stock levels with overall customer needs to maximize market growth.
Analyze market reporting tools to minimize outs and spoils within each market while keeping the right mix of products available to meet our customer's needs.
Work alongside Route Managers and Drivers each day to provide product guidance and review and implement recommended adjustments.
Assist with coordination of daily schedules, customers, and drivers.
Work to understand the customers' business and align account strategies to customer goals.
Accountability for individual success within a team environment.
Ensure standards for quality, customer service, health, and safety are being met.
Respond to customer complaints by working with Account Managers to understand root cause and coordinate actions needed to ensure customer satisfaction.
Merchandise markets, display plans, and assist with promotions.