Field Care Manager Behavioral Health

Humana • Work at Home - South Carolina, SC

2d • $65,000 - $88,600 • Hybrid

About The Position

The Field Care Manager, Behavioral Health 2 assesses and evaluates member's needs to achieve and maintain an optimal wellness state. This role guides members/families toward appropriate resources for their care and well-being, facilitating interaction with these resources. The work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action. The Field Care Manager, Behavioral Health 2 employs a variety of strategies and techniques to manage a member's physical, environmental, and psycho-social health issues, resolving barriers that hinder care. This role ensures patient progress towards desired outcomes by managing patient care through assessments and evaluations and may create member care plans. Understanding department, segment, and organizational strategy and operating goals, including their linkages to related areas, is essential. Field work is a mandatory requirement for this position, with travel up to 25% of the time. Applicants should reside within the state of South Carolina, with preference given to those in the Upstate or Midlands area. This role is considered patient facing and is part of Humana’s Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB. This role is part of Humana's driver safety program and therefore requires an individual to have a valid state driver's license and are expected to maintain personal vehicle liability insurance.

Requirements

• An active, unrestricted SC Licensed Masters Social Worker (LMSW), OR with an active, unrestricted compact Registered Nurse (RN) license.
• 2+ years or more of experience working as a behavioral health professional
• Must reside and perform work in the state of South Carolina and willing to travel to see members up to 25% of the time
• Must have a separate room with a locked door that can be used as a home office to ensure continuous privacy while you work
• Experience with behavioral change, health promotion, coaching and wellness
• Proficient in using electronic information systems and Microsoft Office tools (Word, Outlook, Excel) to document, communicate, and collaborate effectively with internal partners and members.
• Must be able to work a 40 hour work week, Monday through Friday 8:00 AM to 5:00 PM.
• Valid state driver's license
• Maintain personal vehicle liability insurance.
• Minimum download speed of 25 Mbps and an upload speed of 10 Mbps for internet service.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Nice To Haves

• Experience supporting patients telephonically
• Experience working in Community Mental Health or as part of a crisis response team or Assertive Community Treatment (ACT) team, and substance use disorder treatment
• Experience working with both children and adults
• Reside in the Upstate or Midlands area of South Carolina.

Responsibilities

• Assess and evaluate member's needs to achieve and maintain optimal wellness state.
• Guide members/families toward resources appropriate for the care and wellbeing of members, facilitating interaction with these resources.
• Employ a variety of strategies and techniques to manage a member's physical, environmental and psycho-social health issues.
• Resolve barriers that hinder care.
• Ensure patient is progressing towards desired outcomes by managing patient care through assessments and evaluations.
• May create member care plans.
• Understand department, segment, and organizational strategy and operating goals, including their linkages to related areas.

Benefits

• Medical benefits
• Dental benefits
• Vision benefits
• 401(k) retirement savings plan
• Time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
• Short-term disability
• Long-term disability
• Life insurance
• Mileage reimbursement is provided for work-related travel.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level