Field Care Coordinator - Henry County, TN
About The Position
UnitedHealthcare is hiring a Field Care Coordinator to support members enrolled in the Employment and Community First CHOICES (ECF CHOICES) program. The coordinator serves as the primary support coordinator for a panel of members with intellectual or developmental disabilities, addressing their medical, behavioral, and socioeconomic needs to encourage appropriate service use and improve quality of care. This is a home-based, remote position with field responsibilities approximately 75% of the time. Candidates must live in or within a 50-mile commuting radius of Henry County and surrounding counties in Tennessee. The role involves working directly with members and collaborating with care teams, providers, and community resources. The hourly pay range is $29.00 to $52.00, based on full-time employment. Employment is contingent on passing a drug test. Telecommuters must follow UnitedHealth Group’s Telecommuter Policy.
Requirements
- Meet at least one of the following qualifications: a four-year or higher degree in social work, nursing, education, rehabilitation counseling, another human service field, or a health care profession; be an RN or LPN; meet federal requirements for a Qualified Developmental Disabilities Professional (QDDP) or Qualified Intellectual Disabilities Professional (QIDP); or have at least five years of experience as an independent Support Coordinator or case manager for service recipients in a 1915(c) HCBS Waiver and have completed Personal Outcome Measures Introduction and Assessment Workshop trainings established by the Council on Quality and Leadership.
- Reside in or within a 50-mile radius and commutable driving distance of Henry County, Tennessee.
- Have access to reliable transportation and a valid U.S. driver’s license, with the ability to travel up to 75% within the advertised counties and surrounding areas to meet with members and providers.
Nice To Haves
- At least two years of experience directly serving individuals with physical, behavioral, intellectual, or developmental disabilities.
- At least one year of community case management experience coordinating care for individuals with complex needs.
- At least one year of experience with local home and community-based providers, behavioral health providers, and community support organizations addressing social determinants of health.
- At least one year of experience using MS Office, including Word, Excel, and Outlook.
- Demonstrated experience, additional training, or certifications in motivational interviewing, stages of change, trauma-informed care, or person-centered care.
- Experience working in team-based care.
- Experience serving individuals with co-occurring mental health and substance use disorders.
- Background in managed care.
Responsibilities
- Engage members face-to-face and/or by telephone to complete comprehensive assessments of medical, behavioral, functional, cultural, and socioeconomic needs.
- Develop and implement person-centered care plans addressing chronic health conditions, health promotion and wellness, social determinants of health, medication management, and member safety in alignment with evidence-based guidelines.
- Create individualized care plans with goals, opportunities, and interventions aligned with each member’s readiness to change and focused on health and quality-of-life outcomes.
- Partner and collaborate with internal care teams, providers, and community resources to implement care plans.
- Provide referrals and link members to services as appropriate and accepted, including internal resources and community providers.
Benefits
- Paid Time Off accrued beginning with the first pay period
- Eight paid holidays
- Medical plan options
- Health Spending Account or Health Savings Account
- Dental insurance
- Vision insurance
- Life and AD&D insurance
- Short-term disability coverage
- Long-term disability coverage
- 401(k) savings plan
- Employee Stock Purchase Plan
- Education reimbursement
- Employee discounts
- Employee Assistance Program
- Employee referral bonus program
- Voluntary benefits, including pet insurance, legal insurance, and long-term care insurance
- Performance rewards and incentive and recognition programs
- Development opportunities for other roles
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
