Field Care Coordinator- Bilingual Preferred
About The Position
The Care Coach 1 assesses and evaluates member's needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Care Coach 1 work assignments are often straightforward and of moderate complexity. Reports to the Regional Care Coach Manager. This role involves meeting members in their location, spending quality time assessing their needs and barriers and then connecting our members with quality services to promote their ultimate well-being and drive health outcomes. Humana's main areas of focus is to inspire health in others. We are looking for individuals who enjoy talking to others about their health while providing education and encouragement. We also desire to cultivate the uniqueness in each of our associates as well as our members and are looking for individuals from various backgrounds who can bring their expertise to the role of the Care Coach 1.
Requirements
- Bachelor's Degree with at least 2 years of relevant experience (Health Services, Social Work, Psychology)
- Registered Nurse (RN), licensed in the state of Florida with at least 2 years of relevant experience.
- Licensed Practical Nurse (LPN), licensed in the state of Florida, with at least 4 years of relevant experience
- Case Worker with a minimum of 6 years of Health Services/Case Management Experience
- Prior experience with Medicare & Medicaid recipients
- Intermediate to advanced computer skills and experience with Microsoft Office programs
- AHCA Fingerprint Required.
- This role is considered patient facing and is a part of Humana's Tuberculosis (TB) screening program.
- This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance
Nice To Haves
- Prior nursing home diversion or long-term care case management experience
- Bilingual English/Spanish with ability to pass a Language Proficiency Exam
- Experience with electronic case note documentation and documenting in multiple computer applications/systems
- Experience working with geriatric population
- Experience with health promotion, coaching and wellness
- Knowledge of community health and social service agencies and additional community resources
- 701B Certification
- Medication application (RFA) experience
Responsibilities
- Visit Medicaid members in their homes, Assisted Living Facilities, and/or Long Term Care Facilities and other care settings – 75-90% local travel
- Assesses and evaluates member's needs and requirements in order to establish a member specific care plan
- Ensures members are receiving services in the least restrictive setting in order to achieve and/or maintain optimal well-being
- Planning and implementing interventions to meet those needs
- Coordinating services, and monitoring and evaluating the case management plan against the member's personal goals
- Guides members/families towards resources appropriate for their care
- Services are driven by facilitating interactions with other payer sources, providers, interdisciplinary teams and others involved in the member's care as appropriate and required by our comprehensive contract
Benefits
- medical
- dental
- vision benefits
- 401(k) retirement savings plan
- time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
- short-term and long-term disability
- life insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
