Field Care Coordinator, Remote in New Mexico

UnitedHealth Group•Las Cruces, NM

1d•$29 - $52•Remote

About The Position

The Clinical Care Coordinator will be the primary care manager for a panel of members with complex medical/behavioral needs. Care coordination activities focus on supporting member’s medical, behavioral, and socioeconomic needs to promote appropriate utilization of services and improved quality of care.

Requirements

Bachelor's degree OR 2+ years of relevant health care experience
2-year degree or higher with 3+ years of clinical experience
Current, unrestricted independent licensure as a Registered Nurse OR a Licensed Clinical Social Worker (LCSW), Licensed Master Social Worker (LMSW), Licensed Professional Clinical Mental Health Counselor, or Licensed Mental Health Counselor (LMHC) with 3 years of clinical experience
LPN with 3+ years of clinical experience
5+ years of relevant experience, including 3 years of clinical experience
4+ years of experience in a clinical environment (including 1+ years of experience as a Care Coordinator)
1+ years of experience with MS Office, including Word, Excel, and Outlook
Driver's license and reliable transportation and the ability to travel up to 50% within assigned territory to meet with members and providers
Designated workspace inside the home with access to high-speed internet availability
Reside in or within commutable driving distance to Deming, Columbus, Silver City, or Las Cruces, NM or within commutable driving distance

Nice To Haves

CCM certification
1+ years of community case management experience coordinating care for individuals with complex needs
Experience working in team-based care
Background in Managed Care
Reside in Deming, NM

Responsibilities

Engage members face-to-face and/or telephonically to complete a comprehensive needs assessment, including assessment of medical, behavioral, functional, cultural, and socioeconomic needs
Develop and implement person centered care plans to address needs including management of chronic health conditions, health promotion and wellness, social determinants of health, medication management and member safety in alignment with evidence-based guidelines
Partner and collaborate with internal care team, providers, and community resources/partners to implement care plan
Provide education and coaching to support member self-management of care needs and lifestyle changes to promote health
Support proactive discharge planning and manage/coordinate Care Transition following ER visit, inpatient or Skilled Nursing Facility (SNF) admission
Advocate for members and families as needed to ensure the member’s needs and choices are fully represented and supported by the health care team
Ability to transition from office to field locations multiple times per day
Ability to navigate multiple locations/terrains to visit employees, members and/or providers
Ability to transport equipment to and from field locations needed for visits (ex. laptop, stethoscope, etc.)
Ability to remain stationary for long periods of time to complete computer or tablet work duties