Sr. Spclst, Marketing

MSD•North Wales, PA

4d•$117,000 - $184,200•Hybrid

About The Position

The Field Capability Lead partners closely with the Associate Director, Customer & Field Insights to deliver field-facing capabilities that enable multi-channel, customer-centric commercial engagement across the Business Unit. The role leads projects from ideation through implementation, including capability definition, cross-functional coordination, CRT/medical-legal delivery, and change management. The immediate focus is on advancements such as Field Suggestions and Field Alerts. The role also serves as an expert in its defined therapeutic-area alignment and drives ongoing innovation beyond these applications, including AI-enabled solutions. The ideal candidate brings pharmaceutical commercial experience, project leadership, analytical rigor, and a growth mindset. This is a regular, hybrid position with a 10% travel requirement. The primary location is North Wales (Upper Gwynedd), Pennsylvania. Domestic relocation is available; visa sponsorship is not available.

Requirements

Bachelor of Arts or Bachelor of Science degree required.
At least 3 years of experience in pharmaceutical sales, account management, and/or headquarters roles.
Cross-functional leadership, including matrix influence, and collaboration with internal teams and vendors or agencies.
Strong analytics, problem-solving, and ability to turn insights into field implementation, including creative solutions in ambiguous situations.
Business acumen and understanding of the marketing process.
Effective change leadership, including gaining sponsorship and driving adoption as a change agent.
Project management skills to prioritize and deliver multiple workstreams on time.
Excellent communication and interpersonal skills, including tailoring complex messages to the audience.
Strong judgment, decision-making, negotiation, and stakeholder-influence skills.
Strategic planning and execution excellence while operating within compliance standards.
Ability to build networks and partnerships and demonstrate ownership and accountability for outcomes.
Skills in Agile Methodology, Collaborative Leadership, Competency Development, Creative Campaign Development, Decision Making, Influencing Skills, Interpersonal Relationships, Leadership Management, Marketing Data Analysis, Matrix Management, Performance Plans, and Strategy Deployment.

Nice To Haves

Experience managing or supporting AI-related projects.
Experience in one or more of the following therapeutic areas: Oncology, Chronic Care, HIV, Vaccines, Ophthalmology, or Immunology.

Responsibilities

Co-own and operationalize the therapeutic-area field capability portfolio, including Field Suggestions, Field Alerts, and future AI capabilities.
Own a single intake and prioritization path for therapeutic-area field capability requests; translate needs into problem statements, requirements, and release plans tied to measurable field outcomes.
Lead operational maintenance of field digital capabilities, provide market updates to stakeholders, and set project development and release expectations with vendors.
Maintain timelines, ensure project-plan execution, and gather stakeholder and field-advisory input.
Ensure training resources such as QRCs, FAQs, and training decks are updated, and coordinate communications such as bulletins.
Partner with Marketing, Sales, Data & Digital/Health (DHH), Compliance/Legal, Medical, and Managed Care teams to align scope, content, and timing with therapeutic-area field workflows and customer needs.
Facilitate cross-functional governance and working groups as needed.
Own the CRT/medical-legal review and submission process to ensure compliant, auditable, and timely rollout of materials and capabilities.
Use agile principles and iterative delivery approaches to accelerate validated solutions and continuously improve capabilities.