Field-based Social Worker (MSW) - Orange County, CA
About The Position
Optum is seeking a field-based Social Worker to provide social work services to patients and families as part of a departmental healthcare team. The role includes educating patients, families, and healthcare team members about benefits, community resources, counseling referrals, and other relevant information. The Social Worker triages referrals, collaborates with other members of the healthcare delivery team, supports patients sensitively, and advocates on their behalf. This is a hybrid position for candidates located in Orange County, California. The Social Worker must be willing to travel to office locations, facilities, and contracted locations as needed, and will work remotely for some responsibilities. The position includes assessing psychosocial needs, connecting patients and families to community resources, supporting inpatient care and discharge planning, documenting care, and coordinating continuity of care.
Requirements
- Master’s degree in Social Work (MSW).
- At least 1 year of experience in a social work-related role.
- Reliable transportation and ability to travel within the Orange County, California service delivery area.
- Remote employees must adhere to UnitedHealth Group’s Telecommuter Policy.
- Candidates must pass a drug test before beginning employment.
Nice To Haves
- Case management experience.
- Experience in managed care.
Responsibilities
- Assess patient and family psychosocial needs and develop plans of care with patients, physicians, nurses, HAs, departmental team members, and other departments and programs.
- Connect patients and families with appropriate community resources, including financial assistance, transportation, support groups, and other community services.
- Provide inpatient support, facilitate discharge planning, and assist during the post-discharge phase.
- Recommend Doc to Doc consultations for members exceeding the appropriate length of stay and monitor admission days for conversion to administrative days.
- Apply brief solution-based therapy approaches and implement harm reduction strategies when appropriate.
- Document patient and family status, diagnosis, treatment plan, goals, interventions, evaluation results, observations, and progress in the medical record.
- Serve as a patient advocate and liaison with physicians, families, insurance companies, community agencies, and others to ensure continuity of care.
- Provide discharge planning based on achievement of identified treatment-plan goals.
- Triage referrals and collaborate on cases with other members of the healthcare delivery team.
Benefits
- Comprehensive benefits package, subject to eligibility requirements.
- Incentive and recognition programs.
- Equity stock purchase plan.
- 401(k) contribution, subject to eligibility requirements.
- Career development opportunities.
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What This Job Offers
Job Type
Full-time
