Field Based Clinical Care Coordinator - Clark County, IN
About The Position
The Integrated Care Coordinator is part of a care management team and serves as the primary care manager for a panel of older adult members with complex medical and/or behavioral health needs. Care coordination focuses on members’ medical, behavioral, and socioeconomic needs to promote appropriate use of services and improve quality of care. The role is based in Clark County, Indiana, and surrounding areas, with a Monday-through-Friday schedule from 8:00 a.m. to 5:00 p.m. Local travel is required, and mileage is reimbursed at the current government rate. Indiana residents able to travel to the assigned territory may telecommute for some work, subject to UnitedHealth Group’s Telecommuter Policy.
Requirements
- Meet at least one of the following: Master’s degree in Social Work; Bachelor’s degree in Social Work, Psychology, Special Education, Counseling, or a relevant degree plus at least 1 year of case management experience with older adults, individuals with disabilities, or people with serious mental illness; or at least 2 years of experience in long-term support services or working with older adults.
- At least 1 year of experience with local behavioral health providers and community support organizations addressing social determinants of health.
- At least 1 year of experience with MS Office, including Word, Excel, and Outlook.
- Ability to travel within the assigned territory to meet members and providers; the posting states travel is 75%25 of the time.
- Reside in Indiana.
- Access to reliable transportation and possess a valid U.S. driver’s license.
Nice To Haves
- Experience, additional training, or certifications in Motivational Interviewing, Stages of Change, Trauma-Informed Care, or Person-Centered Care.
- Experience working in team-based care.
- Experience serving individuals with co-occurring mental health and substance use disorders.
- Background in Managed Care.
- Bilingual in Spanish or another language specific to market populations.
Responsibilities
- Serve as primary care manager and service coordinator for members with high medical risks or needs and comorbid behavioral health needs.
- Engage members face-to-face and/or by telephone to complete comprehensive assessments of medical, behavioral, functional, cultural, and socioeconomic needs.
- Develop and implement individualized, person-centered care and service plans, including goals, opportunities, and interventions aligned with each person’s readiness to change.
- Partner and collaborate with internal care teams, providers, and community resources to implement care plans.
- Provide referrals and linkage as appropriate and accepted by members, including internal resources and community-based providers.
Benefits
- Comprehensive benefits package, subject to eligibility requirements.
- Incentive and recognition programs.
- Equity stock purchase.
- 401(k) contribution, subject to eligibility requirements.
- Mileage reimbursement at the current government rate.
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What This Job Offers
Job Type
Full-time
