Field Auto Damage Appraiser - New York, NY

VetJobs•New York, NY

3d•$60,000 - $117,700•Onsite

About The Position

Are you someone who enjoys being on the move, solving problems, and making a real impact for customers? As a Field Auto Appraiser, you’ll be at the forefront of our claims process—meeting customers where they are, whether it’s at their home, a repair shop, or a tow yard. You'll take the lead in writing estimates and guiding customers through the repair or total loss process, using a mix of in-person visits, virtual inspections, and written communication. No two days are the same—whether you're evaluating damage on-site or collaborating with body shops and service providers, you'll enjoy a fast-paced, hands-on role that keeps you engaged and on your toes. If you're looking for a career that blends technical know-how, customer service, and the freedom of field work, this is your chance to thrive in a role where your expertise truly matters.

Requirements

3-5 years' experience in auto collision estimating using CCC or Mitchell
High School Diploma or a GED
Proficient written and verbal communication skills to effectively interact with customers
Strong attention to detail and ability to write precise and comprehensive estimates
Comfortable with utilizing technology and various platforms for claims processing
Excellent time management and organizational skills to manage multiple assignments effectively
Valid driver's license and willingness to travel as part of the job requirements
Must be located in Nassau County – Long Island, NY
Must be able to attend required training sessions, actively participate in virtual learning activities, and successfully complete the training program.
As a condition of employment, you may be expected to obtain an adjusters' and/or appraisers' license in multiple markets
All required licenses will need to be obtained within 60 days of hire
Must maintain all licensing required for your role. This includes any continuing education and/or other state-affiliated requirements for licensing renewal

Nice To Haves

A $5,000 sign-on bonus may be offered to qualified candidates who receive and accept an employment offer. Eligibility, payment timing, and conditions will be outlined in the official offer letter.
This role offers a sign on bonus of $1,000 if you have an active appraiser license or active adjuster license in TX, FL, or your resident state (current employees and candidates who have previously worked for and are seeking to be rehired at Allstate and its family of companies are not eligible for this sign-on bonus)

Responsibilities

Meet customers at their home, a repair shop, or a tow yard.
Write estimates and guide customers through the repair or total loss process.
Utilize in-person visits, virtual inspections, and written communication.
Evaluate damage on-site.
Collaborate with body shops and service providers.
Investigate casualty claims by performing detailed reviews of damage and interpreting policies to determine coverage.
Use phone, emails, and video chat with customers to help them through the claims process.
Offer customers their preference of communication to discuss claim needs and keep them updated on claim progress.
Evaluate and negotiate claims settlements with customers, vendors, third-party carriers, and claimants, in accordance with all legal and business standard methodologies.
Utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms.
Ensure claims are documented accurately and in line with policy agreements.
Maintain clear, timely records in the claims system.