Field Auto Adjuster – Charlotte, NC
About The Position
This role is responsible for inspecting and estimating damages for first- and third-party auto material damage claims. You will evaluate losses, prepare or review estimates, and support accurate and efficient claim resolution. In this role, you will work closely with customers, repair facilities, and internal teams to move claims forward. You may also support quality reviews, provide technical guidance, and help maintain consistent estimating practices across the team. We are seeking an Auto Field Adjuster to join our team in the Charlotte, NC region. In this field-based role, you will assess vehicle damage, prepare estimates, and guide customers through the claims process across Union and Mecklenburg counties. If you have strong auto estimating experience, enjoy working independently in the field, and take pride in delivering fair and timely claim outcomes, this is a great opportunity to grow your career with National General, an Allstate company.
Requirements
- Strong auto estimating experience
- Enjoy working independently in the field
Responsibilities
- Inspects and estimates damages for first- and third-party auto material damage claims.
- Evaluates losses, prepares or reviews estimates, and supports accurate and efficient claim resolution.
- Works closely with customers, repair facilities, and internal teams to move claims forward.
- Supports quality reviews, provides technical guidance, and helps maintain consistent estimating practices across the team.
- Assesses vehicle damage, prepares estimates, and guides customers through the claims process.
- Possesses strong estimating fundamentals in order to create or audit estimates of damages on 1st and 3rd party material damage losses of all severities.
- Possesses a deep understanding of the content of all policy types written by the company.
- Negotiates settlements, makes settlement payments and documents all activities in the most complex of files across multiple lines.
- Evaluates settlement alternatives by reviewing regulatory compliance and fair claims practices; makes decisions on best option.
- Builds mastered relationships with both internal and external customers across multiple lines.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
