Field Applications Scientist - Bioinformatics - Northeast
About The Position
Oxford Nanopore Technologies Ltd. is seeking a Field Applications Scientist, Bioinformatics, to partner closely with the Sales team and customers. The role provides pre- and post-sales technical expertise across the company’s sequencing platforms and software, helping researchers design experiments, analyze data, and achieve successful outcomes while strengthening long-term relationships. This is a field-based position supporting customers across the Northeast. Candidates should reside within New England, New York, New Jersey, or Pennsylvania to support frequent customer engagement and regional travel. The role involves frequent local customer visits and occasional overnight travel, up to approximately 40%, and may include technical support for adjacent territories as business needs require. Oxford Nanopore Technologies develops nanopore-based sensing technology for molecular analysis. Its technology is used for DNA/RNA sequencing and is in development for analysis of other molecules, including proteins. The company operates globally and serves customers in more than 125 countries.
Requirements
- PhD in Life Sciences, or equivalent experience in a commercial, customer-facing scientific role.
- Prior field applications or technical support experience.
- Hands-on experience with experimental design and genomic data analysis, such as whole-genome and transcriptome analysis.
- Strong foundation in genetics, genomics, molecular biology, cell biology, bioinformatics, or a related discipline.
- Background working with large NGS datasets and pipelines such as genome assembly and annotation, variant calling, structural variants, transcriptomics, or phylogenetics.
- Proficiency in one or more of Python, R, or Perl.
- Comfort working in UNIX environments.
- Proven experience with high-performance compute clusters.
- Residence within the territory: New England, New York, New Jersey, or Pennsylvania.
- Ability to undertake frequent local customer visits and occasional overnight travel, up to approximately 40%.
Nice To Haves
- Long-read sequencing experience.
- Experience with cloud computing platforms such as AWS.
Responsibilities
- Partner with Sales to deliver technical consultations throughout the sales cycle and provide backup technical support to adjacent territories.
- Deliver technical presentations, seminars, trainings, and on-site engagements at key accounts and scientific conferences.
- Guide customers on experimental design, software usage, analysis workflows, and best practices for ONT technologies.
- Manage key customer relationships from a technical perspective to support successful adoption and outcomes.
- Document and track customer interactions, inquiries, and actions in the CRM.
- Monitor competitive technologies and market trends, and share actionable insights with commercial and product teams.
Benefits
- Annual bonus and stock eligibility for certain roles, with awards allocated based on individual performance.
- Healthcare benefits options for US-based employees.
- Company 401(k) plan and company match.
- Short-term and long-term disability coverage.
- Basic life insurance.
- Commuter benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Ph.D. or professional degree
