Field Applications Engineer (Temp)
About The Position
Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us. We are looking for a motivated Junior Field Application Engineer (FAE) to join our team and support customer projects involving enterprise data center and solutions. In this role, you will work closely with your manager and cross-functional teams to help plan, implement, and maintain customer systems. You’ll assist with both internal and external communications to ensure projects run smoothly and meet customer goals. Temp position.
Requirements
- Bachelor’s degree in Computer Engineering, Electrical Engineering, or a related technical field
- 0–2 years of experience in systems, hardware, or application engineering (internship or academic project experience plus)
- Basic understanding of data center architecture, CPU/GPU platforms, and storage solutions
- Solid HW system design and diagnostics skills
- Strong interest in learning about enterprise AI and advanced computing environments
- Good communication and teamwork skills with a proactive attitude
- Ability to manage multiple small tasks and projects in a fast-paced environment
- Individual must be able to work effectively in a high pressure environment
Nice To Haves
- Familiarity with Firmware, Linux, Windows and virtualization platforms is a plus
Responsibilities
- Support senior engineers and management in coordinating projects for large enterprise customers
- Collaborate with internal teams (engineering, sales, and support) to deliver hardware and software solutions that meet customer requirements
- Help manage customer communications and follow up on technical issues or project updates
- Assist in deploying and maintaining data center and server solutions using Intel, AMD, Nvidia and other architectures
- Learn to troubleshoot systems related to computing, storage, and networking environments
- Participate in testing, documentation, and reporting for ongoing and new projects
- Contribute to technical documentation such as setup guides, product notes, and knowledge base articles
- Support training and pre-sales activities by preparing materials and learning product features
- Work cross-department to ensure customer satisfaction and timely resolution of issues
- Ability to build and demonstrate proof-of-concept that meets or exceeds customer business needs
- Ability to present the corporate brand, product messaging and solutions to customers
- Visit on-site facilities and operations to enable solution integration and issue resolution
Benefits
- comprehensive benefits package
- participation in bonus and equity award programs
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
