Field Applications Engineer - Baltimore

Arrow Electronics•US-MD-Maryland (Remote Employees), MD

12d•$84,300 - $150,563•Hybrid

About The Position

Arrow Electronics is seeking a self-starting Field Applications Engineer (FAE) with a blend of technical expertise and business acumen. The FAE will be responsible for identifying, selecting, sourcing, winning, and supporting new business opportunities. This role requires proficiency in Excel and PowerPoint, with the ability to quickly learn CRM and Business Intelligence tools like Oracle, Salesforce, and Microsoft Power BI. The FAE must be a self-starter capable of prioritizing activities to maximize Design Wins and Sales Revenue for electronic component products and services. They should be able to prioritize opportunities based on their value and provide appropriate support to maximize sales revenue and design wins. The ideal candidate will respond quickly to customer technical issues, support salespeople, and independently identify and pursue new opportunities. They should also be able to efficiently navigate the company’s sales support systems to find leads, with or without the account manager. Arrow Electronics values a supportive, collaborative, professional, global, and rewarding work environment that embraces change and continuous improvement. We are looking for individuals who share our passion for success.

Requirements

Typically requires a 4-year degree (engineering preferred) and a minimum of 5 years of related experience; or an advanced degree without experience.
Requires at least 2 years of experience and in-depth knowledge with system/board/engineering solutions and electronic components.
Breadth of knowledge of electronic components.
Experience with design engineering.
Solves complex problems; takes a new perspective using existing solutions.
Independent worker; receives minimal guidance.
Acts as a resource for colleagues with less experience.
Stays up-to-date on supplier products and arrow design services in order to act as a technical-marketing advisor to customers.
Intermediate-to-advanced level experience using Excel and PowerPoint office tools.
Ability to quickly become competent on CRM and Business Intelligence (BI) tools such as Oracle, Salesforce and Microsoft Power BI.

Responsibilities

Spending most of your time in front of customers to influence component selection.
Utilizing an advanced understanding of customer needs and technical leadership expertise to champion return on engineering investment.
Managing supplier and customer expectations by building and developing relationships, keeping stakeholders up to date on activities, plans, and progressing towards initiatives.
Identifying key relationships amongst decision makers within suppliers and customers.
Growing your account base each quarter.
Driving demand creation by maximizing Arrow content on designs.
Understanding customer needs and leveraging Arrow’s engineering and design services resources to facilitate solutions for customers.
Applying technical knowledge to influence designs utilizing solution selling, resources, and strategies.
Identifying solutions and resolutions to customer design needs and issues.
Monitoring performance metrics throughout the quarter and taking corrective action as necessary to ensure you are on track to meet or exceed them.
Presenting technical seminars and workshops around your supplier lines.
Providing frequent updates to field sales team and being a motivating force around your supplier lines.
Partnering with the sales team across pre- and post-sales activities, providing technical support and consulting to promote demand creation.
Conducting technical calibrations & research with sales & other Arrow departments & Suppliers in support of customer design.
Championing return on engineering investment, design win priorities, initiatives, and promotions by obtaining buy-in and support from sales.
Attending and actively participating in strategic branch meetings and QBR.
Developing and driving strategic technical plans by supplier line or customer solutions.
Participating in ArrowEDGE initiatives through branch training and customer calls.
Organizing customer engineering events.
Meeting with suppliers to review recent customer design activity and identify compelling solutions to promote with those customers.
Attending supplier trainings in person and via conference calls.