Field Application Specialist-Central Region

Sartorius•Chicago, IL

8d•Remote

About The Position

Sartorius has a remote-based position for a Field Application Specialist - Lab Water / Liquid Handling. In this field-based role, covering the central territory, you will offer product expertise, application knowledge, and support for Account Managers and customers along each stage of the sales process through product demonstrations and trials, presentations, and trainings that directly drive revenue and product adoption within the central territory. The ideal candidate will reside in either Houston, Denver, or Chicago.

Requirements

Bachelor's degree in Life Sciences, Biotechnology, Engineering, or related field
3+ years of experience in technical sales, application support, or pre-sales experience in a scientific or technical environment
Familiar with related products, laboratory processes, and equipment
Strong learning ability, and expert knowledge base in this area
Ability to effectively interface with product / project / division management
Excellent communication and presentation skills
Strong customer orientation
Proven software skills, e.g. Microsoft Office

Nice To Haves

Proven experience in a similar position and industry is advantageous

Responsibilities

Support the sales organization of existing products through product presentations, demonstrations, and application studies, and on new products in close collaboration with product management through beta sites testing and demonstrations.
Be responsible for the assigned product line to support sales target achievement in the Central Region.
Support sales in the customer process and URS analysis and generate application trials to help design optimized products in line with the application requirements.
Provide application support proactively, answer inquiries and resolve implementation problems in the field for customers!
Support quality department in the quality complaint process by troubleshooting and analyzing customers processes for better investigation and resolution.
Collect, compile, verify and analyze data on the assigned product line performance and customer feedback to identify product features that need to be changed to meet customer needs!
Report on competitors' products and feedback information to the application specialist management and products management
Provide basic product training to internal sales and dealers and running external customer workshops and seminars.
Conduct trials and demos to achieve intended results and create trial reports for product management and sales teams.
Collaborate with interfaces to define the scope and acceptance criteria of trials and build professional trial reports!
Able to travel >50% overnight as this role is heavily focused on external customers.

Benefits

Personal and Professional Development: Mentoring, leadership programs, internal seminar offerings
Worklife Balance: Paid vacation, sick time, corporate holidays and community service day; as well as flexible work schedules
Making an Impact Right from the Start: Comprehensive onboarding, including a virtual online platform
Welcoming Culture: Mutual support, team spirit and international collaboration; communities on numerous topics such as “Coaching”, “Agile Working” and a “Businesswomen’s Network”
Health & Well Being: Wide selection of health and well-being support such as a variety of medical plans to choose from, dental, vision, EAP, and other wellness programs.
Intelligent Working Environment: Working in smart buildings with the latest technology and equipment.
Retirement Savings Plan: 401 k (with generous company match)
Flexible Spending: HSA, FSA (dependent care & healthcare spending), Transportation Commuter Account
Company Paid Benefits: Basic Life Insurance, AD&D, EAP, Family Planning & Women’s Health, Health Advocate
Additional/Optional: Supplemental Life Insurance (employee, spouse & dependents), Legal Services, LTD & STD, Critical Illness Insurance, Student Loan Tuition Refinance Service