Field Application Specialist, Team Lead - Law Enforcement

Draganfly Innovations

68d • Remote

About The Position

Draganfly Innovations is seeking a Field Application Specialist (FAS), Team Lead to lead and support the Field Application team. This role involves serving as a senior technical ambassador for Draganfly's UAS platforms, overseeing product demonstrations, customer training, and field operations. The Team Lead will mentor and guide FAS team members to ensure consistency, quality, and operational excellence. This is a remote position requiring significant travel across the West Coast of the United States, and candidates must reside within this region. The ideal candidate thrives in fast-paced field environments, enjoys leading from the front, and excels in customer-facing technical roles.

Requirements

• FAA Part 107 Remote Pilot Certificate (required)
• 4+ years in UAS operations or product application roles
• Experience conducting customer training or technical demonstrations
• Experience leading or mentoring teams in dynamic environments
• Strong troubleshooting skills and familiarity with mission planning and payloads
• Comfortable with frequent travel (50–60%)
• Proficiency with CRM and collaboration tools (HubSpot, Teams, SharePoint)

Nice To Haves

• Experience with MAVLink-based systems is an asset
• Public Safety: DFR, SAR, tactical operations, disaster response
• Commercial: Inspections, surveying, photogrammetry, logistics

Responsibilities

• Lead and support Field Application Specialists, providing mentorship and day-to-day guidance
• Conduct in-person and virtual product demonstrations for prospects and partners
• Act as the primary on-site subject matter expert for Draganfly systems
• Standardize and improve demo and training playbooks across the team
• Oversee scheduling, deployment, and readiness of FAS resources
• Maintain and manage demo systems and equipment to ensure field readiness
• Deliver hands-on and virtual customer training sessions
• Ensure safe, compliant flight operations across all activities
• Support testing, special projects, and operational deployments
• Represent Draganfly at industry events, trade shows, and customer demonstrations
• Lead live demos, presentations, and customer engagement activities
• Support event logistics including setup, teardown, and technical preparation
• Coordinate FAS team coverage for events and demos
• Lead pre-event preparation and post-event debriefs
• Document customer feedback, feature requests, and technical insights
• Partner with Sales on technical scoping and customer qualification
• Support proposal development and customer-facing materials
• Collaborate with Product and Operations to improve customer experience
• Deliver internal training sessions for sales, marketing, and partner teams
• Track and report on team activities, performance, and engagement outcomes

Benefits

• Competitive salary: $75,000 – $85,000 USD
• Health Coverage Reimbursement: We reimburse the cost of your existing or preferred healthcare plan (amount varies depending on family size).
• 401(k) program with employer matching
• Generous time-off program, including vacation, wellness days, and a week off between Christmas and New Year’s.
• Professional development support, including assistance toward obtaining your FAA Part 107 Remote Pilot Certificate or equivalent training as required for operational roles

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed