Field Application Scientist

Revvity•US Remote - FL, FL

1d•$72,000 - $85,000•Remote

About The Position

This position will serve as a multifaceted Field Application Scientist (FAS) to facilitate seamless implementation of instruments, kits and/or other products manufactured or distributed by EUROIMMUN US, including their integrated companies of Oxford Immunotec (OI) and Immunodiagnostic Systems (IDS). Excellent technical and communication skills are required for the FAS to positively interact with customers and company personnel. Successful candidates will be self-starters, who can independently manage their time and schedules; possess basic business acumen and effectively communicate skills at all levels within laboratories.

Requirements

Bachelor's Degree
3+ years lab experience and familiarity with immunofluorescence, ELISA and/or chemiluminescence
Must have a valid driver’s license and a passport.

Nice To Haves

A BS in Life Sciences, Biomedical engineering and/or technical discipline; or equivalent military training and experience, with emphasis on instrumentation and computers.
Four or more years’ experience as a field service representative, Lab MT, or related field preferred
Technically proficient in running IVD assays and an understanding the basis for these assays
Experience with LIS connectivity (HL7, ASTM) preferred
Well-organized, able to function independently, with a minimum of supervision
Comfortable in presenting training and information seminars to customers
Customer-oriented and strong interpersonal skills
Exhibits high level of critical thinking abilities
Computer Skills: Microsoft Office (Word, Excel, and PowerPoint), experience with CRM software (preferably Salesforce) and Quality Management software.
Willingness to travel up to 70% within the US.
Occasional international travel may be required.

Responsibilities

Develop and maintain a working knowledge of instrumentation, products, and techniques manufactured and/or distributed by EUROIMMUN US.
Successfully complete assigned implementation milestones to meet adherence of project timelines.
Coordinate with Field Service and assist, if necessary, with instrument installations.
Support, and where necessary lead, calls with customer during implementation and go live process.
Assist with interface to customer’s Laboratory Information System.
Conduct product demonstrations, training sessions, and workshops for customers to showcase the features and capabilities of EUROIMMUN products.
Build and maintain relationships with customers by understanding their needs, providing technical solutions, and ensuring customer satisfaction.
Collaborate with sales teams to provide technical support during the sales process, including pre-sales presentations and post-sales support.
Document and share technical information, including customer feedback, product issues, and solutions, to ensure continuous improvement of products and services.
Travel to customer sites, conferences, workshops, and seminars to provide on site support, presentations, and training.
Contribute to the creation of technical documentation, application notes and educational materials to support customer’s use of EUROIMMUN US products.
Maintain weekly administrative duties, such as project updates, customer activities, travel expenses and quality requirements.