SPD Field Account Specialist - 61
About The Position
This field-based, clinical-facing role focuses on sterile processing, surgical instrumentation, and operating room workflows. The Field Account Specialist works with Sterile Processing, Central Services, and OR teams to improve tray readiness, hospital efficiency, and OR performance using new technology. The role provides hands-on system support, training, workflow optimization, and ongoing clinical guidance in hospital settings. The position involves working in SPD departments, operating rooms, and other clinical spaces. It requires standing, walking, lifting trays or equipment, and prolonged movement. Flexible scheduling may be required to support clinical needs.
Requirements
- At least 5 years of experience in SPD, Central Services, Surgical Services, OR, or a related clinical setting.
- Strong understanding of sterile processing workflows and tray and instrument management.
- Hands-on comfort with equipment and basic mechanical or technical troubleshooting.
- Highly organized, detail-oriented, and process-driven.
- Strong communication skills and a customer-focused mindset.
Nice To Haves
- Associate’s degree preferred, but not required.
- CRCST, CBSPD, or CST certification preferred.
- Experience with quality systems or instrument tracking platforms is a plus.
- Background as an SPD Supervisor or Manager.
- Orthopedic or Spine Certified Surgical Technologist background.
- Experience as an OR Liaison or OR Team Lead.
- Experience as an Associate Medical Device Representative.
- Scrub Tech experience or orthopedic or technical device exposure.
Responsibilities
- Partner with Sterile Processing, Central Services, and OR teams to optimize tray workflows and instrument readiness.
- Serve as the on-site expert for system utilization, setup, maintenance, and troubleshooting.
- Manage trays and instruments, including setup, inspection, tracking, and OR readiness.
- Identify opportunities to improve tray management, turnaround times, and workflow efficiency.
- Monitor processing performance and provide actionable insights to reduce errors and delays.
- Support vendor tray optimization and redesign initiatives as needed.
- Deliver hands-on training and in-services for SPD technicians, scrub technicians, and OR staff.
- Provide ongoing support and act as a trusted clinical resource.
- Ensure best practices are followed across departments.
- Build and maintain working relationships with SPD leaders, OR staff, and hospital stakeholders.
- Track metrics such as setup time, utilization, and processing efficiency.
- Support quality initiatives, customer satisfaction, and continuous improvement programs.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
