Field Account Executive-Retail

Zones LLC.•Portland, OR

41d•$70,000 - $75,000•Remote

About The Position

We’re seeking a driven and consultative Field Account Executive to join our tech-focused sales team, specializing in retail technology solutions. In this role, you'll partner closely with key vendors and channel partners to sell tailored hardware, software, and service solutions into retail businesses—ranging from national chains to regional players. You'll be responsible for developing client relationships, identifying retail tech pain points, and delivering value through scalable, integrated solutions.

Requirements

3-5+ years of outside field sales experience in the IT Hardware, IT Software, or IT Services industry
Ability to blueprint and navigate Enterprise level organizations to run discovery, ID buying cycle, and facilitate sales cycle
Experience in carrying an individual sales quota goal/metric
CRM database experience
Knowledge and experience of Professional and Managed Services
Knowledge and experience with Point-of-sale (POS) modernization, Digital signage & kiosks, Network transformation (SD-WAN, Wi-Fi), AI and IoT in retail
Knowledge and experience Cloud migration for store systems, Pre-kitted deployment models, Franchise enablement strategies
Knowledge and experience Retail edge architecture (AWS, Azure, GCP)
Demonstrated success calling prospects and following warm leads with desire to impact business landscape through closing on our suite of technology solutions.
Effective communicator who can identify business problems that can be solved with a connection to Zones’ products and solutions.
Retain high energy and positive attitude and “bounce back” mentality in the always evolving technology sales industry.
Team oriented, transparent, authentic, seeks win-win solutions with use of the vast Zones team of resources.
Motivated, confident, proactive self-starter with “own my business” attitude and strong ability to set and maintain a productive cadence throughout each day in a dynamic and fast-paced environment.
Ability to absorb technology concepts and translate them to Zones’ solutions to impact clients’ expected business outcomes.

Responsibilities

Build and manage relationships with retail end-users (store operations, IT, procurement), understanding their infrastructure and technology needs—from POS to edge computing and in-store networking.
Position bundled offerings (hardware, software, services) that address specific retail challenges—such as inventory visibility, omnichannel integration, loss prevention, and store modernization.
Work closely with OEM partners (e.g., HP, Cisco, Lenovo), distributors, and internal engineering teams to scope, quote, and close complex deals.
Own a defined sales territory or vertical (e.g., retail, hospitality, QSR), identifying new opportunities, qualifying leads, and driving deal progression from discovery through close.
Conduct joint account mapping with vendor and internal channel teams, aligning goals, sales plans, and quarterly growth targets.
Assist with solution demos, pilot rollouts, and post-sale coordination—ensuring technology delivers value at the store level.
Maintain accurate pipeline and forecasting in CRM tools, reporting on KPIs tied to bookings, revenue, and margin contribution.
Practice strategic relationship development and management for each client and prospect to obtain a deep understanding of the client’s business.
Become a proactive and trusted client partner with the aim of establishing Zones as an extension of the client’s IT department.
Proactively collaborate with a variety of IT decision makers to improve their technology infrastructure and solve business problems.
Initiate conversations, identify opportunities and execute sales for core products, cloud, managed solutions and professional services.
Upsell, cross sell, and attach products and services to maximize margins using a consultative approach.
Research, prepare and proactively execute calls into prospects and client accounts using trained best practices.
Orchestrate internal Zones resources to sell solutions and provide Five-Star Service that exceeds client expectations.
Work in a ‘team sales environment and proactively partner with field sales, marketing, channel partner resources and other Zones departments to maximize efforts and sales opportunities.