OCW FSP HFW

SOUTH COAST COMMUNITY SERVICES•Placentia, CA

1d•$80,000 - $84,000•Hybrid

About The Position

The Fidelity Coach serves as a mentor and role model for direct service staff across all Wraparound roles. Through observation and consultation, the Fidelity Coach helps the Wraparound staff deepen their understanding of the Wraparound philosophy, the Four Phases, and the Ten Principles. Fidelity Coaches build a competent workforce through guided skill development and ongoing professional improvement; their work strengthens individual performance and overall program adherence to the California High Fidelity Wraparound model. While trainers may deliver curriculum in a classroom setting, the Fidelity Coach works in the field, supporting real-time learning and skill application. The Fidelity Coach is a mastery-level practitioner, often with direct experience in the Wraparound positions they support, modeling best practices and guiding the team’s alignment with the California High Fidelity Wraparound model.

Requirements

AA or Bachelor’s degree in human services or related field and/or relevant experience working with youth in a mental health/social service setting and/or 2 years’ experience working with youth with challenging behaviors.
Demonstrated mastery-level Wraparound experience, with deep understanding of the principles, phases, and roles.
Familiarity with assessment and fidelity tools (e.g., IP-CANS, WFI-EZ, TOMs)
Experience using a variety of adult learning strategies to support skill development across learning styles.
One (1) year of experience working with target population.

Nice To Haves

Bilingual Spanish strongly preferred.
Preferred Training/Experience in one or all of the following Evidenced Based Practices: High Fidelity Wraparound (HFW), Intensive Case Management (ICM).

Responsibilities

Supports understanding of the roles in the Wraparound workforce, System of Care (SOC) agencies and community resources in meeting the needs of children, youth and families.
Demonstrates how to do specific skills and activities, and provides feedback during role plays so that staff learn how to apply what they have learned from the curriculum and discussions before they work directly with youth and families.
Provides in the field coaching of direct service staff, accompanying them while they are working with youth and families, sometimes initially modeling the position for new staff before expecting them to take over the role, sometimes just observing and providing feedback later.
Employs a variety of adult learning methods to appeal to the specific learning preferences of employees.
Helps staff interpret and apply data from tools like the IP-CANS, WFI-EZ, and TOMs to improve practice.
Advises on role-specific competencies for each Wraparound phase and supports cross-role understanding.
Ensure sensitivity to family culture, values and beliefs, and operate from an adoption competent, trauma-informed, strength-based perspective.
Maintain proficient and accurate documentation adhering to all program and contract standards.
Provide transportation to the youth for academic, social, recreational, and/or employment activities.
Work in coordination with the client’s multidisciplinary team, including schools or other child-serving systems, etc. Attend all required meetings.
Develop and utilize knowledge of community resources to serve children and their families.
Possess knowledge of behavioral support principles and Wraparound principles and fidelity standards.