Fiber Technician - Prescott, AZ

Metronet•Prescott Valley, AZ

4h•Onsite

About The Position

As a Fiber Technician, you will be responsible for performing basic to advanced installations, disconnects, and service changes for residential and business customers for high-speed internet services, phone, and TV. You will provide basic troubleshooting and repair for services from the fiber terminal, or the ONT to consumer's electronic devices (TV, Modem, and Wireless devices etc.). At Metronet, we are committed to delivering cutting-edge technology combined with exceptional customer care. Our 100% fiber-optic technology ensures that we provide our customers with some of the fastest internet speeds in the world. As industry leaders in fiber-to-the-premise TV, voice, and internet services, we’re not just focused on expanding our networks—we’re focused on enriching the lives of those we serve. We value our associates because they are the cornerstone of our success. By joining the Metronet family, you’re stepping into a rewarding career in technology with a company dedicated to your growth and success. We’re in it to win it, and a key part of our strategy is to strengthen our business-to-business technology sales team with talented and hard-working individuals who aspire to be the next generation of technology leaders.

Requirements

High School Diploma or GED.
Physical ability to work from a kneeling or standing position for long periods.
Physical ability to work various in conditions, including working in attics, crawl spaces, and in adverse weather conditions.
Physical ability to climb ladders with proper equipment up to 25 feet (safety belt, safety strap, hard hat, and other equipment as needed).
Able to lift and carry loads of up to 75lbs including ladder.
Ability to work with basic hand tools and other specialized equipment with training.
Operate and maintain company vehicle/equipment safely and professionally.
Valid driver's license/satisfactory driving record.
Willingness to work as a team and independently.
Must be legally authorized to work in the U.S.

Nice To Haves

Experience with a telecom / fiber company preferred but not required.

Responsibilities

Install and troubleshoot all MetroNet services from the terminal to Customer Premise Equipment (CPE).
Provide in-depth customer education on all MetroNet products and services.
Earn commissions by explaining Metronet services and products to all customers.
Be professional with customers and fellow associates.
Work towards meeting key performance metrics.
Other job-related duties as requested.